Ihop - Lake Stevens

Meeting friends at this location for brunch. First, this place was not busy so I didn't understand why there was a 20 minute wait. Next up, the hostess was very short with me and other customers walking in. I could clearly see the restaurant was NOTbusy; many open tables, staff everywhere, but still...I wasn't the only one baffled. Once we sat, our server was great, goodwas fine. Hopefully this was a fluke and not an overall state of the restaurant. Side note: As far as vegan options... thereare potatoes, fruit, Oatmeal too but I'm sure how it's prepared. I read that the potatoes cakes were vegan but I didn'tinquire.

Went on a Sunday morning. Had to wait roughly 15min for a table which was expected. Once we where seated we ordered our drinks and food. We got our drinks but had to wait roughly 45 mins for our food. The food was good but some items where cold likethey had been sitting a while. They also forgot a few item but the waiter didn't come back for a long while basically everyonewas done eating by the time they came back with our missing items. We ended up getting everything we order it just took a longtime. Im sure we will come back at some point.

The host at this establishment has horrible social skills. I can?t fathom how he still has a job with the way he was treating myself and other customers. Told there?d be a 20 minute wait. No problem. Mother?s Day, so completely understandable. We were waiting for a few more family members when the host came out and asked if he could seat a party of five ahead of me and I said well if there is a table available for my party I want it. He proceeded to tell me that this isn?t how it works with him. My party wasn?t here yet so he was seating someone else. In what world is that normal? I don?t care if I was there by myself waiting for 4 other people?. I want to sit down and maybe have a cup of coffee while I wait. Not to mention I wanted a table ready for my elderly mother so I got there early so she wouldn?t have to wait?. She ended up waiting because he chose to seat a party of 5 ahead of me. Then he said we could be seated after going back and forth with him for several minutes. He very slowly searched for silverware, then very slowly searched for menus?. You know, took as long as he possibly could because that?s the level of his customer service. Finally got seated and the waitress came over and apologized for him. There was another gentleman sitting by the host that told my wife he had been waiting forever as well and the host wasn?t seating him. After the fact we were told others had heard aweful things about this particular iHop?. And they didn?t disappoint. I will never go there again.

My boyfriend and I went in to eat, and were greeted by an extremely rude employee. She asked if we had masks in an aggressive tone, which we didn't. We politely asked if they had disposable masks that we could use until we got to our table, because the past several times we've gone, they've always had them available. She said no and stared at us. We offered to cover our mouth and nose with our shirts, which I WATCHED someone walk in doing, right before we went in, and she seated him. Yet she told us we couldn't get a table. For some reason it was completely fine for him to walk in that way, and get seated, yet we got turned away for no reason at all. Extremely rude employee on a power trip, will not be coming back.

At IHOP we were seated quickly and our orders were taken expediently. The food took a while to come out but they were busy and the food was good. The kids loved their funny face pancakes, my wife had strawberry pancakes and I had the fajita omelette. The staff was nice and checked on us regularly.