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Contribute FeedbackPanera on Portion Road offers a blend of delightful meals and variable service experiences. Regular patrons appreciate the fresh, quality food, from tasty sandwiches to flavorful soups, ensuring satisfaction with every bite. However, some have encountered issues such as order inaccuracies, delayed service, or inflated prices that tarnish their visits. While certain staff members shine with their warmth and efficiency, others seem to struggle with customer interaction. Despite occasional lapses, the overall atmosphere is clean and inviting, making it a reliable stop for wholesome fare. With a few adjustments, this location could truly elevate its dining experience.
Usually happy ordering, but this time, not so much. They were very Rude! Definitely an language barrier with the pick up counter. They forgot some of my order, tried to tell them... they ignored me initially, then didn't believe me. My drinks werealso missing....Slammed the cups down and walked away. They still forgot my scones, but, I just got a refund. Not a goodexperience. ????
I go to the Panera on Portion Road, everyday. I've been going for almost 2 years, and recently everyday for about 4months. every time I go Lucas is beyond helpful and pleasant. He is sweetest human not just an employee- HES A PERSON! love his vibe andhelpfulness and willingness to help. Kitchen staff always working fast and store is VERY CLEAN. The entire team always appearssmiling and generally happy to be there. From someone who works in a similar environment, being able to enjoy that on the flipside MORE THAN APPRECIATIVE.
Dope service, great food, everything was clean, employees were all dope and the manager was really on top of things. If I lived closer, this would be a go-to ????????????????
Food was great but had to send someone to get the 1sandwich not given!
We eat at this location about once a month. We never had any issues in the past. This time we ordered the same thing, pick two, that we did last time. Same sandwiches same salad and soup. But this time when she rung us up the bill was $46.00, last time$23.00. I get there is inflation but that seemed extreme and when questioned the cashier was evasive and trying to explain thatthe sandwich was a certain dollar amount so we had to pay full for everything. The price displayed on the menu for pick 2 withthis sandwich was not even close to what she was charging. Anyway , it seemed like she was just trying to get a reaction out ofus so we left. I can say I'm not sure if I'll eat there again as ling as that girl is on the register.
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