Shake Que - Lake City

This place don’t exist so there’s that I haven’t seen it

Upon entering the place your nose is greeted with the pungent aroma of raw onions. No more wait staff. You place your order at a kiosk and then find a table. Number is called and you pick it up. Limited menu, too. I guess my Steak-n-Shake of days past is gone. The milkshakes are still good

We stopped here while traveling through Florida. We had to place our order by Kiosk. It took us 3 tries to get our order right. Thank goodness no one was waiting on us, we took at least 20 minutes trying to order. This was the only negative about the restaurant. The food was great and the restaurant and bathrooms were clean.

What a nice place to stop while road-tripping through North Florida! This store was very clean and efficient. The staff were friendly and helpful. We ordered our meal online and it was ready moments after we arrived. They have kiosks to order and self-serve drink machines which makes this a quick and easy stop on the road. This will become our new go-to stop in this area.

Before today I would’ve given the restaurant a 4.5 star. I’ve always enjoyed their friendly staff, and good food. I asked for well-done french fries I got well-done french fries. When I ordered the garlic steak burger it was always so juicy it would run down my arms. And it seems like it was a real burger. This time when I ordered the garlic steak burger it was dry, the bun was so stuck to the cheese that I couldn’t get the bun off and the burger was so thin it was breaking apart like it had been chopped into little pieces and then reformed to look like a burger. This has never happened before. The french fries were not well done they weren’t even slightly medium well. When I ordered my drink, which was a lemonade that I always order, it was bland very little lemon flavor. Now I have ordered that lemonade 6-7-8 times and it was always good so I gave it back and I said that the flavoring needed to be refilled. I’ve been in the business and know when you’re running out of syrup. The owner came back and Told me that he could only have the flavoring adjusted so high, otherwise Coke would be mad and make them go with Pepsi product. Huh? So overall the meal itself was not very good, the owners attitude was condescending. He did return two dollars to me for the drink because I didn’t want anything else except the lemonade, which was very good but it felt forced on his end. I was not happy to be schmoozed about the lemonade. The flavoring needed to be replaced. It had nothing to do with the amount of lemonade flavoring that was allowed to go into the water it had to do with the fact that the flavoring was running out. The fries were so undercooked from my well done preference they were inedible. The burger was horrible. The manager should go home and let the friendly, efficient staff do their job. If they have quit I understand why based on my interaction with the manager. If this is a result of cutting corners I won’t be going back. I I’ll give it one more try another day and hopefully it will be back to normal.