Hyatt Residence Club Maui, Ka'anapali Beach

My husband and I have been staying here for years. We book by Redweek. This is the best place we've ever stayed on this island. During this visit I noticed some things that were somewhat disturbing. Since the pandemic, they have removed the amenities in the room. The kitchen is not so storey, probably by theft, most used items such as bowls, wine glasses, etc. are in the upper shelf where it is not reachable for someone 5'4. No small plates available. They say cleaning and disinfectants are to be used in the room, but I don't see any. The housekeeping is bad. They did not replace cotton ball, smashes left opened by last tenants, dirty glassware, dirty placement, dirty floors, not made, ring in toliets, etc. No robes in the room. The care that the hotel uses is no longer there and you would expect it for the prices. If I were owner and the maintenance fee had to be paid, I would be very unhappy. The place shows his age. With all this I said I would still come to this place, but it will now and not every year.

The Hyatt is a luxury class hotel resort that supposedly offers a lot, restaurants, bars, decent rooms, grand (and very artificial) landscape, animals on site, a conference area.I was there for a conference and spent close to a week in the hotel. Overall, everything was fine, but considering the price underwhelming.Breakfast was steeply priced at $40 but all in all a regular buffet with decent assortments; nothing special or out of the ordinary. Few fruits, some varieties of eggs, little vegetarian options. Barely any fish .... (Strange for a place like Maui) this impression was met by all encounters with food at this place.... Nice, but underwhelming.The vicinity is outstanding, of course; it is and remains Maui, HI. The landscape within the hotel was very artificial though. Birds like parrots and even penguins are kept in cages or small areas felt like a weird and sad picture.The conference was on site, but the rooms and accessories were from the early 2000s. No audio equipment, projector images were so small, they were only readable from the first row. the entire business area was dark and depressing.Rooms: Room was large, had everything that I expected. The couch has seen a lot of people alreadyNearby activities: Tons of things to do in the vicinity on Maui.

Nice place with a beautiful hallway that has views for miles of Maui. Giving it 4 stars not 5 because of the weird courtyard feeling pool area it has. Hyatt Regency next door was blocking lots of sun throughout the day, so we ended up having to make the long walk next door to their pool (which was better) inorder to get to the sun. Shouldv'e just bought a big suite over there instead of staying at the Residence Club. Also, salesman for the Residence Club membership was trying to push us to purchase one each time we walked by. Good salesman try to sell a product, but great ones remember the faces of the prospective clients enough to not bother them each time they walk by, disrupting their conversations.

Pricey but worth it. Service was on point from check-in to checkout. Pools, location and newly renovated rooms will have you never want to leave the resort. Will book again for sure!Rooms: 5/5

We stayed in a one-bedroom ocean view unit at the Hyatt Residence Club (HRC Kaanapali, Maui. Our price per night was less than a “mountain View” room, and much less than the price of an equivalent “ocean view” room at the Hyatt resort next door. AND our one-bedroom unit was bigger and better. Our room had a huge lanai (balcony with an amazing ocean view looking out at the islands of Lanai and Molokai. The walk along the oceanfront to Whalers Village gave us easy access to shopping and restaurants. But most nights we had dinner on our Lanai because it beat the view of any restaurant on Maui. We either cooked in the incredibly well-equipped kitchen or ordered in because of the view. The HRC has very good amenities (pools, Health Club, Bar, Etc. but we also had access to the amenities at the Hyatt resort next-door which was a nice bonus. Comparing other prices along Kaanapali beach we may have lucked out with the deal we got – it was the week of Labor Day weekend. The quality of our rental unit and quality of our stay would have been worth it at a higher price.