Bojangles - Lafayette
Bojangles
Description
At this Lafayette Bojangles the food often impresses—fresh, hot chicken and well-made biscuits—but the experience is uneven. Patrons praise friendly, attentive staff and strong management at times, yet recurring staffing shortages, long waits, inventory shortages (chicken, biscuits, sides), and cleanliness lapses (dirty floors, improper storage) create frustration. Guests urge clearer management focus to stabilize stock, sanitation, and service so the notable food quality can be matched by a consistently welcoming dining environment.
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Was told when I arrived they no longer just had chicken and it was all “made to order” and it would be 15 minutes before my order was ready. After almost 20 minutes I went to the door and some guy opened it rudely and said they just pulled the chicken and are working on it and closed the door back. (He was not an employee) it was this point I realized they had closed the inside and was only operating out of the drive thru. Another 15 minutes go by and two girls come and hand me order to me, I drive home and realize i wasted 50 bucks and almost a hour just to get the wrong order if you want fast food or food at all, stay away from this location!!
The tea is unacceptable!! That’s not sweet tea !!! I Went Back And Had A 2nd visit bc the Tea is Always Bussin , I do believe what the Lady Told me About the sugar, the Problem is that when you add that ice in that white tub to pour in the urn it’s just brown water please just serve it hot on ice
Great store. Very friendly greeting at the counter. Our meals were Hot and freshly made. I ordered a chicken biscuit with Lettuce and tomato. Really impressed with an actual Large green leaf of lettuce that wasn't Iceberg that hung over the sides of the biscuit. Clean and organized store. Great job Team Bojangles
This restaurant should consider closing its doors. The staffing problems are clear, and they often run out of essential items. Additionally, you can expect to wait a long time for your food. We waited 30 minutes because they didn’t have any biscuits, and there were no side dishes available either. We travel for work all over the country, and even though this has been our best option in the area, we've decided not to return. Each visit has been disappointing. I strongly encourage upper management to address these issues. We won’t be coming back!
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