Wendy's - Lacey
Wendy's
Description
At this busy fast-food staple, bargains and occasional standout dishes — notably a hearty chili and flavorful hot-honey chicken — make it a go-to for families and budget diners. Service and order accuracy are inconsistent: long drive-thru waits, locked dining-room closures and missing items have frustrated customers. When staff are attentive, food arrives hot and fresh; when not, mistakes and shortages spoil the visit. Overall: good value tempered by reliability issues.
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Edit: I happened to be the first lunch customer today, and I have to say, the nuggets were perfect!
The food is consistently fresh, and the fries are always served hot. I've never had a disappointing burger at this place.
The dine-in area was open and bustling with activity, while the drive-thru line extended out to the road. They must be doing something right to have so many people waiting at 2 PM on a Saturday. Our large order was accurate, and the food was excellent.
For whatever reason, Emily, the lady who took my order chose to misgender a woman, namingly myself. For context I am a woman who is above average height I stand at 6'4 and I carry a deeper voice as a result. All she offered was a token apology which I believe she did not mean. I cannot in good mind recommended this establishments to anyone because of this. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 1 Atmosphere: 3
Very negative experience! The short lady with a bun was the one who took my order, and she couldn’t hear anything on her headset and i had to repeat myself multiple times, she also had an attitude. I ordered two biggie bags, a small drink, two medium fries, and two 6 piece nuggets. I was missing half of my order! They forgot my small drink, a burger, a small fry, to toast the bun of a burger, and four piece nuggets. The employees here obviously don’t seem to pay attention or even check the orders before handing them out. Tried calling them to let them know but they never answered. Food: 1 Service: 1 Atmosphere: 1
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QR-Code for the menu
