El Pollo Loco - La Quinta

I like the pollenasado, but for some reason this store is closed most of the time of meal 04022023. Only the ride thru is open since the beginning of 2022, only a handful of dining room was opened. Food is not always fresh or rigth so I tell woyld is a 50/50 chance that you get the strict order.

I visited Palm Springs with the family for the commemorative day weekend. I wanted a pollen loco and when I arrived, I was first greeted by the rudeness of the employees, and I could say that they were not interested and were very ignorant about their working environment. They forgot my dress for my salad and blew my burrito by adding beans when I asked for no beans. If I could set 0 stars, this would be the worst pollen loco I've ever given to me. This place must rework its entire vision and mission when it comes to its customers.

Dining room is now open to dine inside, or you can order food to take out. Menu items feature citrus-marinated grilled chicken, including salads, bowls, burritos, tacos and tostadas. Flour or corn tortillas or chips, side salad, black or pinto beans, rice or vegetables. This is a location to buy healthier, grilled chicken dishes rather than less healthy food at a burger joint. Coupon sheets arrive in the mail, or sign up for app for ordering and specials.

So unhappy with El Pollo Loco in Indio and La Quinta. We decided to give up several times. 95% of the chickens we received were either over boiled with dry skin and meat, or the Koleslaw had almost zero dressing, and or the rice had color, but zero taste. possessed over $44 today and this is the last of our hard-earned money we plan to hand over to them. I'm so disappointed when we both loved El Pollo in Burbank. They always delivered freshly cooked, perfectly prepared meals. Hoped for the same thing here, but looks like it's impossible. I hope someone in management wakes up and really looks at what they are? I'll help. I really hate to wait until we make our next visit to Burbank. ?

We ordered 3 pieces of chest and wing dinner. The only thing that was easily acceptable was the corn. Coleslaw looked out and tasted like it was thrown into the small container last week. The chicken was dry and hard as it was cooked and sitting days ago. When I lived in OC years ago, it was my place. The chicken was moist and juicy as it just came from the grill, like the sides. I'd rather go to KFC at least it's consistent. Sad because I loved this grilled chicken? You obviously don't know?