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Contribute Feedback What CM Sosa likes about Charles Street Bakery:
I wanted a effervescent type of cake for my wife's birthday. Came in with an idea and left with the confidence of it being executed effectively. They delivered an effervescence butterfly cake! Moist from the inside and very tasty because of all the flavors on top! I am looking forward to having a bigger butterfly made with mocha frosting all around! View all feedback.
What Glenn Snyder doesn't like about Charles Street Bakery:
I know they bake some good things—I’ve bought some from Marie’s. But when I came to the store nobody waited on me.One girl was busy filling a big cookie order, but two others walked to the front and back, ignoring waiting customers. Not even a kind word , like ‘we’ll be right with you .’After about 8 minutes I walked out. My wife said the same thing happened another time she went in there.No piece of cake is that goo... View all feedback.
These folks are just incredible , the items are a little pricey but very, very high quality. They produced my sister's cake, and everyone really loved it.
I know they bake some good things—I’ve bought some from Marie’s. But when I came to the store nobody waited on me.One girl was busy filling a big cookie order, but two others walked to the front and back, ignoring waiting customers. Not even a kind word , like ‘we’ll be right with you .’After about 8 minutes I walked out. My wife said the same thing happened another time she went in there.No piece of cake is that good.
I placed an order at the Charles Street Bakery for a JFK wedding cake a month in advance. While they told me they were not familiar with it, they looked it up on line and said they could make the cake. I was disappointed because it just wasn't very good and didn't seem fresh. This was not a good cake, and I'm not picky when it comes to cakes. My kids who were here to taste it along with other friends, felt the same and sent me the JFK cake which is available on line. It came from San Francisco packed in dry ice. No comparison. The cake that came from 3000 miles away was much fresher, and was excellent. I can recommend that one. I called the CSB manager and told her my experience. I was not rude in any way. When I was done telling her, she didn't say anything. After a long awkward pause, I ask if she was there. She said she was waiting for me to finish. I was obviously finished and she knew it it was very disrespectful. Then she began telling me how they did their best and hung up on me. What more can I say?
Ordered cake and cupcakes. The employee was so helpful with me choosing the best options. The cake and cupcakes were a hit. I would order again.
I wanted a effervescent type of cake for my wife's birthday. Came in with an idea and left with the confidence of it being executed effectively. They delivered an effervescence butterfly cake! Moist from the inside and very tasty because of all the flavors on top! I am looking forward to having a bigger butterfly made with mocha frosting all around!