Jack In The Box - La Jolla

This place has no drive thru, if you want to speed up the process, make sure you have an order with the app. Otherwise it's your standard Jack In The Box. Staff are friendly, food is good, lots of parking and convenient location.

Food was the everyday jack and the box. Devily delicious. . But RUBY the cashier was far from friendly. She wouldn't even hand me the drink she placed it at the window asked me to grab it from the shelf, (she didnt even attempt to hand it to me) whichwas difficult, Because Not only does my window not work, (which she noticed) but she did not offer condiments i had to asktwice. And when I did she repeated everything sarcastically. I asked her name to specifically be able to review her service.She seemed sarcastic and very annoyed to be serving us. SERVICE WAS TERRIBLE. Not only am I in the service industry(bartender)but I am a local and have never received service this bad in this location. I am very displeased

Beware if you use the drive through, it?s unbelievably incompetent. After a number of times where the wait time was extremely long, today I drove through, ordered French toast sticks and when I got to work to eat them, realized there was no syrup. WhenI called them the worker told me that they are out of syrup. Something she could have told me when I ordered. Im done withthis establishment!

This Jack in the Box is truly outstanding! All the employees are incredibly friendly and genuinely seem to enjoy their work. It's always a pleasure to visit and be treated so well. During my last visit, Natasha was my cashier, and I couldn't help but want to give her a shout-out for her amazing service with a smile. The time before that, I stopped in for a breakfast coffee, and there was a young man who was so kind—I can't recall his name, but he was just delightful! The entire team treats everyone with respect, which is fantastic! Thank you!

I was once again extremely disappointed with the tacos. They contained lettuce and cheese, but they were served cold. The cashier, who might have been a manager, seemed overwhelmed with store orders and that negatively affected my experience. Additionally, the staff member who handed me my food was rude and insisted on speaking in Spanish, which I don’t understand.