Stadshotellet Kristinehamn

Got a room in the annex, but the service was pleasant Rooms: 5 Service: 5 Location: 1

Good location, nice staff but the room was a bit tired, especially the bathroom. Rooms: 3 Service: 4 Location: 5

This restaurant wouldn't receive a star from me! During a normal lunchtime visit, there were at least 4 empty food stations and the staff seemed to only replenish when there were no guests around. The milk machine was broken, leaving a warm liter of milk sitting out. Another machine labeled orange juice dispensed grapefruit instead. The lunch experience used to be enjoyable, but something seemed to have changed. Perhaps new ownership or inexperienced staff?

The rooms were clean and well-maintained with nice sheets and comfortable beds. The reception staff, particularly the women, were friendly and welcoming. The breakfast buffet was good and the hotel is conveniently located in a central area. Overall, I would rate the rooms at 4, service at 4, and location at 5. One of the highlights of the hotel is the quiet atmosphere.

The room seemed worn out and in need of renovation. When we arrived at the hotel at 3pm, we tried to order a glass of wine and a beer at the bar, but were informed that they were not serving until 5pm. We had to leave the hotel to find another place for refreshments. The rooms were rated a 2, while the service was also rated a 2. On the positive side, the hotel's location was rated a 4 and it was highlighted as being a quiet place.