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Contribute Feedback What Will R likes about Grand Hyatt Kauai Resort:
The Grand Hyatt did an excellent job welcoming us. My wife was running the Half marathon and they reached out before hand to ensure we were squared away. They had our rooms ready early and staff was prompt and courteous in all interactions. The resort had everything you could ask for as well. We really enjoyed the pools, trials and myriad of activities going on daily at the resort. I would definitely recommend this r... View all feedback.
I am about to wrap up my 4th lifetime stay at the Grand Hyatt Kauai. My other 3 stays were in 1999, 2013, and 2014. I was somewhat disappointed with this stay for 2 reasons. Perhaps my reasons are petty, but I came in with high expectations. After all, we were celebrating our 25th wedding anniversary. First, we were not given any special perks other than a bottle of champagne at checkin. We received room category upgrades and day pass access to the spa facility in the past. Second, a month after we booked our reservation the hotel sent notice that the waterslide was to be shut down during our entire stay for maintenance. They didn't mention that they also were closing off the bottom 1/4 of the lazy river. These are 2 of their best pool area activities so this was a letdown. Regarding the slide and lazy river maintenance, the management failed to extend any type of notification (letter at checkin or in room, or post a sign at pool area) stating that the maintenance was going to be completed earlier than originally announced. Because I got no notification I didn't visit that area again until my last full day of stay. The lifeguard at the top of the waterslide informed me it was operational for the previous two days. Our room was great. Breakfast buffet on terrace (included with our room package) was great. Dinner at Tidepool Restaurant (expensive) was great. Drinks at upper pool bar were not great (watered down, possibly from too much ice).
Our honeymoon at the Grand Hyatt Kauai Resort Spa was an unforgettable experience! The staff is absolutely the most friendly we've ever encountered. They made our stay incredibly special, from the champagne welcome to the wonderful room upgrade we couldn't be happier with our stay. The amenities at the resort are top notch, including a well equipped gym, a luxurious spa, and even a Lululemon boutique. The resort truly has everything you could possibly need for a perfect getaway. The restaurants were all 5 star quality, offering delicious meals, and the nightly live music added an extra special touch to our evenings. We had such a fantastic time that we can't wait to come back. If you're looking for an exceptional stay in Kauai, we highly recommend the Grand Hyatt Kauai Resort Spa!
So glad we got to spend a week at Grand Hyatt Kauai Resort Spa. We arrived late afternoon on a Sunday and was greeted by friendly employees with leis! The check-in process was a breeze and since we were celebrating my birthday we got to enjoy some champagne on arrival. The resort is LARGE so be prepared to walk. We got a room on the pool side, which made it easy to run back to the room if we needed anything. The room was a little dated but great, we had a little balcony/patio area to lounge on and people watch and the room was large enough for a family. The pool are was fantastic! We loved the lazy rivers and the waterslide! There was an adults only area too, which was nice when you wanted to relax a little bit more. The poolside service was great to get food and drinks. Overall clean and lots of room to spread out, chairs were available in most areas. We spent many mornings going for a walk by the water or throughout the resort. The sunrises were amazing and there were some great trails off the resort to catch some good views. I would have liked to try some more of the great activities they had to offer. There was lei-making, hula lessons, and many other fun tours and activities. We had an AMAZING time and enjoyed every minute of it! The resort, the amenities, the views! Can't wait until we can be back!
The Grand Hyatt did an excellent job welcoming us. My wife was running the Half marathon and they reached out before hand to ensure we were squared away. They had our rooms ready early and staff was prompt and courteous in all interactions. The resort had everything you could ask for as well. We really enjoyed the pools, trials and myriad of activities going on daily at the resort. I would definitely recommend this resort to anyone traveling to Kauai.
What an incredible property. We loved everyday of our stay here. The resort features several pools, a water slide, a lazy River and a salt water lagoon. The salt water lagoon was our favorite
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