Kfc - Kokomo
Kfc
Description
At the KFC location on S. Reed Rd in Kokomo, IN, customers have expressed significant dissatisfaction with both service and food quality. Many reported struggles with order management, including unexplained cancellations and long wait times in drive-thru lines. Staff interactions have been characterized as rude, exacerbating frustrations over missing items and lack of communication. Although some patrons enjoyed good meals initially, consistent issues related to cold or poorly prepared food have led to disappointing experiences. Overall, the restaurant seems to be grappling with customer service challenges, leaving many patrons unlikely to return.
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Feedback
We ordered take out for 15 people. 3 buckets and the sides and the food was great! It was hot, fresh and tasted delicious ! Great service!
This place is a joke. I paid nearly $60 for food through the app and went to pick it up when it said it was ready, only to wait almost 20 more minutes. When they finally handed me the food, I left and got home to find only old chicken tenders instead of the 16-piece extra crispy chicken with 4 large sides and 8 biscuits that I ordered. It was horrible. I will never go there again.
The fries and hot wings I ordered were old, dry, and hard. The only good part of our visit was the friendly girl who took our order at the drive-thru.
The food at this restaurant was amazing. I was a bit disappointed to find that they no longer serve green beans. Although some items were unavailable, they offered a crunchy substitute and upgraded the wings for me. Overall, I was very satisfied with their customer service.
Menu PDF
FAQ
More information
QR-Code for the menu
