Mcalister's Deli - Knoxville

In a word?. YUMMY!!!! peaceful, quiet and highly enjoyable. Had the ham and Swiss on ciabatta and it was delish. Hubby had the black angus spud and it was gigantic! I?m not even sure we will be able to eat the nachos! Also, the lemonade was really good and refreshing!

I walked to the register and said that I was picking up an order, gave them my name, and they went to the counter behind them and in the corner to grab it but wouldn?t give it to me until i proved it was mine by opening up my phone and showing them my order on the app. It was insulting, do they do that to everyone or did he think I was trying to steal? Like I already paid for it, drove all the way here, and magically knew the name of the order that you had hiding on the back counter, just let me have my food???

Amazing food! The garden salad and shareable nachos were our favorites! We replaced jalapenos with chives. Just delicious!

Outdoor tables full of plates, we cleaned our own tables, bathroom out of paper towels and needed cleaning. (Used napkins to dry hands), sweet girl at front very nice and took our order perfectly, but people in back got it wrong.

Ordered nachos with vegetarian chili as an additional topping. What we got was plain chips with a side of meat chili and a side of veggie chili, NO nacho sauce cheese anywhere. Called to let them know we didn?t get any nacho cheese and instead received meat chili on a vegetarian order and dude who answered insisted it was included and then started talking about shredded cheese. I?m so disappointed these nachos don?t have NACHO CHEESE. Why is it so hard to actually get what you order when you order online? The price is not worth it and I will just assume the poor employees are so over worked and underpaid they can?t keep up with what is being asked of them. Do better.