Mcalister's Deli - Knoxville

Outdoor tables full of plates, we cleaned our own tables, bathroom out of paper towels and needed cleaning. (Used napkins to dry hands), sweet girl at front very nice and took our order perfectly, but people in back got it wrong.

Ordered nachos with vegetarian chili as an additional topping. What we got was plain chips with a side of meat chili and a side of veggie chili, NO nacho sauce cheese anywhere. Called to let them know we didn?t get any nacho cheese and instead received meat chili on a vegetarian order and dude who answered insisted it was included and then started talking about shredded cheese. I?m so disappointed these nachos don?t have NACHO CHEESE. Why is it so hard to actually get what you order when you order online? The price is not worth it and I will just assume the poor employees are so over worked and underpaid they can?t keep up with what is being asked of them. Do better.

The food is fresh, and the service is quick. Employees are courteous and make sure you have what you need. The best time to go is after the lunch rush. Tipping is quite appropriate with their great service. I only wish they had more of a selection of vegetarian options, but there are still plenty of menu options to choose from!

We needed a quick bite to eat in between going to different stores. The employees were friendly and delivered food within a reasonable amount of time. Our food tasted fresh and was just enough for a lunch time meal. What made this rating three stars was the overall cleanliness of the restaurant. It seemed the the floors, walls, cabinets, equipment were all in need of a deep clean since there was a black grime on them. The worst was the bathroom which is shown in the photos. After seeing this condition of the store (unfortunately after eating) I probably would not return to this location.

Black angus spud and ultimate nachos. Very tasty and supper fast. Gave order sat down and they had it to us in less than five minutes. Awesome lemonade and friendly staff.