Dunkin' - Knoxville

There us always an issue with DD. The employees are Rude, never prepared to take orders and listen to the order, never have sufficient amount of doughnuts of certain types. When you ask for them to correct a mistake they tell you to call corporate it'snot their problem. I will never support another DD location from this day forward. ????. Do better!!!

There us always an issue with DD. The employees are Rude, never prepared to take orders and listen to the order, never have sufficient amount of doughnuts of certain types. When you ask for them to correct a mistake they tell you to call corporate it's not their problem. I will never support another DD location from this day forward. ?. Do better!!!

One of my go-tos, haha. Great coffee, though admittedly had to stop getting sandwiches and/or toast here. They just weren’t keen on toasting them while trying to move the drive though, but I understand.

23 minutes to wait in drive-thru line (no way to leave line) and then get told they are only accepting mobile orders. This is by far the worst location. No customer service, no care whatsoever.

Was coming in at 11:30 am and apparently they were “too short staff” to even take my food order, even though there were 5 people in the back working. All she would allow me to purchase was donuts. There was maybe 4 cars in the drive thru and just me inside trying to order. I’ve been to many Dunkin donuts that could handle that amount of customers with far less people working in the back. Don’t go to this location if you want good service.