Costa Coffee - Knowsley

I visited this amazing restaurant a couple of days ago and I have to say, every time I come here I receive the best service from three amazing staff members nam... read more I visited this amazing restaurant a couple of days ago and I have to say, every time I come here I receive the best service from three amazing staff members named Catherine, Jamie, and Gabi. They all made my day and were lovely to talk to, going above and beyond for me. I will definitely be back to visit soon as I am a big fan of their decaf coffee.

Service was great staff was friendly an talkative when ever possible drinks was great an they done a small hot chocolate for me daughter just perfectly an right... read more Service was great staff was friendly an talkative when ever possible drinks was great an they done a small hot chocolate for me daughter just perfectly an right heat

I was craving a large black Americano and decided to visit this branch while walking through the village of Huyton. The two ladies working in the store were ver... read more I was craving a large black Americano and decided to visit this branch while walking through the village of Huyton. The two ladies working in the store were very pleasant, especially the manager, Catherine. I was impressed by the level of service I received. A customer resembling a 'Karen' came back into the store complaining that her latte tasted like coffee, and was very rude. Catherine handled the situation admirably. I would definitely go back again, rating it a 5 out of 7.

The latte was weak, almost watery. The staff were friendly and the rest of my group enjoyed their drinks, but I was not satisfied with my latte. I suggest impro... read more The latte was weak, almost watery. The staff were friendly and the rest of my group enjoyed their drinks, but I was not satisfied with my latte. I suggest improving the quality of the coffee. I would recommend getting a better tasting coffee at the Wetherspoons across the street.

I have been here quite a few times. Found the staff generally friendly and attentive. Coffee is ok. Atmosphere is good. But at times, it 's advertised as closin... read more I have been here quite a few times. Found the staff generally friendly and attentive. Coffee is ok. Atmosphere is good. But at times, it 's advertised as closing at 5:30pm and then you get a coffee at sat 4:40 hoping for a good sit down and chilling with yo coffee, and then we 're closing at 5pm! Not good. It 's why I rarely go the Huyton Village Costa now. Many shops stay open till 6pm or 7pm. No customers and the shop eventually closes. In America, they say the customer is always right and/or the customer is king. Here in good ol ' Blighty, it still veers between ok to like it or lump it. Not good enough! This isn 't a rant at the staff, they generally do a good job on not great pay. This is for the owners! Pull your finger out! Or many of us won 't be back.