Subway - Kleve

The service at Subway Kleve was very friendly and quick, so kudos for that. The food itself was also very tasty. Unfortunately, there are significant deductions... read more The service at Subway Kleve was very friendly and quick, so kudos for that. The food itself was also very tasty. Unfortunately, there are significant deductions regarding hygiene. There were traces of meat in and on the vegan cheese, and remnants of other ingredients were frequently visible in the containers. Additionally, stickers were peeling off the counter, giving a slovenly impression. The drinks fridge was barely stocked, and the cutting board at the counter had black grooves that looked very unhygienic. The food and service were good, but there is a serious need for improvement in cleanliness and hygiene.

I actually wanted to give Subway in Kleve another chance after years, especially after seeing an employee climb into the dumpster in his work clothes to compact... read more I actually wanted to give Subway in Kleve another chance after years, especially after seeing an employee climb into the dumpster in his work clothes to compact the trash. But after my last visit, this was definitely my last. After a long wait, I ordered from a young man who barely spoke German. Among other things, I also wanted a salad with my subs, but this wasn't communicated to the second man who was preparing them. My subs were already out of the oven and sitting on the counter. After I told the employee twice that I had also ordered a salad (he didn't believe me), the salad was finally prepared. Then he started on the order of the customer who came after me. My subs were still sitting on the counter and had gotten cold. In the middle of the other order, he finally prepared my now-cold subs, so I went to the register to pay. He was typing everything in at the register, wearing gloves (even after the customer in front of me had already done so), the same gloves he was wearing to prepare the subs. The €3 coupon for the Footlong wasn't applied, even though he had confirmed it to me. Very disorganized and unhygienic. I'll definitely continue to avoid Subway in Kleve.

I actually like eating at Subway, but when there are special offers and I ask if they can be used three times, which was confirmed, and then unfortunately I can... read more I actually like eating at Subway, but when there are special offers and I ask if they can be used three times, which was confirmed, and then unfortunately I can 't get it, I feel ripped off. Sorry, I haven 't received a response to my online complaint after a week, so this is the verdict! (Unfortunately, the employees didn 't really speak German, so I didn 't discuss it further with the gentlemen. Today, July 28, 2025, I was there again. The sandwich maker was friendly and courteous. This time, the service would have earned 4 stars, which is why I 'm upping the rating from minus infinity to 2 stars. No one responded to the previous review, which is why I won 't write another one. The food is as always, and the ambiance hasn 't changed either.

The salami obviously doesn't look good anymore, especially the back stack was completely gray. Even after a warning, the salami wasn't removed from the counter.... read more The salami obviously doesn't look good anymore, especially the back stack was completely gray. Even after a warning, the salami wasn't removed from the counter. All the tables were dirty and unwiped. I don't want to know how the hygiene is otherwise.

I love Subway and I often eat sandwiches there The gentlemen are always polite but today was the first time I was served there by a young woman.. I wanted to h... read more I love Subway and I often eat sandwiches there The gentlemen are always polite but today was the first time I was served there by a young woman.. I wanted to hit her in the face with that sandwich! She made the sandwich as if someone was forcing me. I asked for sauce, she poured me the leftovers from the bottle and when I asked for more sauce because she poured the leftovers I wanted a sandwich as usual and not with the leftover sauce so she told me to pay more.. I hope this lady doesn 't make me another sandwich.