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Contribute Feedback What Noxolo B likes about Debonairs Pizza:
Incredible service and value for money. The staff is super friendly and always willing to assist with love. The food is prepared on time and they never mess up an order. Overall great service. View all feedback.
What User doesn't like about Debonairs Pizza:
Over two hours after I have placed the order and still have not received my order. I know it is very busy but this is not acceptable. The food was good when it arrived eventually View all feedback.
Ordered 2 small pizza's tonight at 18:04. Was told 20 min to collect. Went to do other shopping. Came back, was told they are still busy with it. Went back in at 18:35, was told its in the oven. Only got my pizza's at 18:41. Wrong order as well. Not happy at all.
This was a bad experience, I drove from Free State,Bothaville to Klerksdorp to get my car checked, I then decided to go buy pizza at debonairs. Ordered online at 17:44,parked there, I only got my order at 19:34. It was cold and they even lied to me saying it came out 5 minutes ago. I'm very disappointed.
So we ordered our pizzas at 6 to 7 and it arrived at an acceptable time, but one pizza was missing, still is, I am very angry, we kept calling and they answered and lied to us saying our order was on its way, it never came, still 10 and didnt receive it, i want a refund! I have evidence and I'll sue them for stealing my money, its school and I don't have money to waste!
Placed our order via the app at 18:46 waiting an hour for the pizzas to be delivered phoned the klerksdorp store at 19:46 where the lady I spoke too told me she will find out what the problem is and phone me back it is now 20:20 and we still did not receive our food yet nor received any feedback regarding our enquiry .
Bought a crammed decker meaty on the 6th Aril.waited 15 min.when i picked it up it was cold allready and the dough still raw and soggy around the sausage.could not eat it.This was very poor not at all how I normally experience Debnoairs.