Running Y Resort - Klamath Falls

Wonderful views. Clean and modern rooms with cozy charm. The staff were friendly and hospitable. Great place to get away.Rooms: 5/5

Came to celebrate my adult daughters birthday for 4 days with her husband and kids. Settle in for a read if you want a list of all the things that have gone wrong. Internet wasnt working when we got here (needed that to work in the evenings and they couldnt help til the next day. Overheard them at the front desk saying the hotel rooms had no internet due to so many people trying to use that night, but since we were in a house we were supposed to be safe.Service at the restaurant is incredibly slow no matter when you eat, but count on two hours minimum at night and Dont expect to get all the things you ask for as they will forget. (ie sugar packets, ketchup etc The bugs esp mosquitos were MISERABLE so we couldnt enjoy the incredible view on the patio. (and dont bother asking for the citronella candles they dont have enough to go around and forget to bring those too even when you ask . We 've gone through three cans of DEET in three days. Still had swollen eyes, and tons of itchy bites...mostly from the porch at the restaurant.We stayed in a house and the neighbor launched off her porch screaming at us to not step in her yard when my kids were just out in the back enjoying the squirrels and birds. (not doing ANYTHING rambunctious or rude and no one warned us this was a thing .. it looks like you are just sharing common outdoor space to me?We were so excited about the amenities and all the things we were going to get to do... except that the pool was constantly closed any time there is lightning in a 15 mile radius which is apparently several times daily. Couldnt get in to ride the horses. Super excited about the unexpected surprise of roller skating and bumper cars at the rink...unfortunately the bumper car i was in malfunctioned in a horrific way (controls stopped working and threw the car into a SUPER fast spin with no way to stop and almost broke my leg. CORRECTION: after going to the dr i learned it actually was broken.(SO thankful it was me and not the kids as this could have been catastrophic accident..im not kidding Operators did NOTHING to help and my family stopped the malfunctioning car by surrounding me with their cars. They didnt even report incident to a supervisor even when i let them know i was laid up unable to walk the next day. I had to call three times to get anyone to care. Nonchalantly offered me a credit for what we spent on the bumper cars (not the hotel even though it ruined our ability to celebrate my daughters bday kayaking the next day as was THE primary reason for the trip, and also had to forego the golf course with the kids. So then the DVD player didnt work after we spent $200 putting together a movie night for the kids as a consolation prize since i couldnt go out... and they didnt help us with that either. Just got used to hearing im sorry but we cant do anything by that time.Giving up and going home. Just no in every way. So disappointed. Oh and there was a very drunk guy the first night at dinner out on the patio that was really obnoxious and made everyone out there uncomfortable. Not kid appropriate. He wasnt sent home for hours.We enjoyed the kids park, and were in awe of the wildlife and the skyline. The houses are decently sized and clean and the setting is cool if it werent for the scary neighbor. Those are the positives The location itself is beautiful and if all the things it LOOKS like we could have enjoyed had happened, it would have been SUCH a cool trip. As it was, this was the top worst trip ive ever taken and could have been made so much better at least with the level of hospitality you 'd expect from a setting such as this. For gosh sakes, have a manager call when things go wrong, and make it right. Cant recommend this place, but i really, really wanted to. Maybe if i had set my expectations lower, i wouldnt have been disappointed. Expect glorified camping and forget the amenities...maybe you 'll be pleasantly surprised.Rooms: Houses that you rent are interspersed with people living there.. who apparently arent very fri

I came here with my dad for a golf tournament and I was so excited because I had a great experience last year. But the room wasn’t great, the thermostat was out of batteries and the guy at the front desk told us he couldn’t get anyone to fix it and it was 80 degrees in our room during the summer. So my dad had to go to the front desk and get batteries himself. We also had lunch there and our fries were cold and the wait was over an hour for take out. And there also wasn’t any other food nearby. Definitely not worth over 700$ for two nights and a small room. Probably not staying here again.

Cockroaches in our room, no AC and it cost over $300/night.While this place was beautiful, I was so disappointed by the accommodations, our room had a broken ac that had a flashing blue light that kept us up all night. Went to the bathroom at night to find 2 large cockroaches running around the toilet.I suffered through the night because my baby was asleep and I didn’t want him to wake up.Next morning I complained about the issues and they didn’t do anything to resolve. “We’ll send maintenance” and charged us the full $318.I won’t be returning again.

Great place during the Summer. Beautiful scenery, excellent service, spacious rooms, reasonably priced, and scrumptious food. Highly recommended!Rooms: 5/5