Dunkin' - KITTERY

#37 - Fast Food - KITTERY, Coffee, Donuts
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Dunkin'

Dunkin'
3.3 / 5 (1929 reviews)

Menu

On this Website, you will find the comprehensive menu of Dunkin' from KITTERY. Currently there are 9 meals and beverages available.

At this Dunkin’ location, customer service has proven to be a major sticking point. While some patrons appreciate the quality of the food and beverages, many express frustration with the drive-thru experience, noting long waits and rude staff interactions. Incidents of staff members displaying impatience and unprofessional behavior are frequent, leading to several negative reviews. In contrast, there are positive mentions of attentive service and cleanliness, with one associate going out of their way to assist a customer. Despite the charm of the ice cream shop next door and some exceptional drinks, the prevailing sentiment points to a need for management to address ongoing service issues.

Last update: 17.01.2026 from: Ellen

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★ 3.3 / 5 from 1929 reviews

Was Ellie Heilbronn at Dunkin' a mag?
The customer service was truly exceptional. The staff member went out of their way to find the bluest and pinkest doughnuts for my grandkids, which was both thoughtful and surprising! View all feedback.

What Tara Bell dislikes about Dunkin':
The drive-thru line was not well-managed; it moved extremely slowly and only served one car at a time. During my order, I was asked to hold twice, and they then repeated my order. They insisted that I had to purchase a sausage, egg, and cheese sandwich without the egg, claiming they couldn't bill me just for a bagel with sausage and cheese, which is confusing. Why would I pay for an egg that I'm not getting? I've wor... View all feedback.

kuphal-chris
12.10.2022

Could not make our coffees right even after remaking it still wasn't correct

helena-sandoval-stud
12.10.2022

Pretty much like every other dunkin. Except this one really needs to learn how to shake up/mix their energy punch as everytime i order all the syrup is in the bottom. Also wish they made it with the white monster instead of the green. Always wanted to ask if I supplied the monster if they would but then again i would be the losing as I would be paying 5 dollars and be supplying the most expensive part of the drink.

scarroll-tree9
12.10.2022

Eating and service was good, but the load inside might have been a bit cleaner. especially the bathroom was not clean.

ellen-nagel-1
02.02.2024

When I visited, it was very crowded, and I had to wait for a short time. I think they were brewing more coffee at that moment.

ellie
02.02.2024

The customer service was truly exceptional. The staff member went out of their way to find the bluest and pinkest doughnuts for my grandkids, which was both thoughtful and surprising!

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