Thai Express - Kitchener
Thai Express
Description
This Thai Express location offers delicious and fresh food made right in front of you. While some customers have had mixed experiences, overall the food is tasty and the service is friendly. The atmosphere is pleasant, and the portion sizes are generous. Many have found this to be their preferred Thai Express location, with some even considering it the best in the area. While there have been some issues with sauce consistency and ordering process, the general consensus is positive for those looking for a quick and satisfying Thai meal.
Feedback
Asked for extra-spicy… but I didn’t even get regular spicy.Then I asked them to make it spicy, and they offered spices on the side.How am I supposed to mix them in take-out container ?Then they offered a bowl to mix it in at 30 cents extra.So initially I didn’t get what I paid for, then they asked me to mix it myself, in a bowl that will cost me extra.All this time I did my best not to be rude to them, still, the person mixed it in their cooking pan and re-packed for me with absolute frown on her face.
The menu is cut off so you can't see the names of items. Asked 3 times for cold spring rolls as shown on the menu and I got hot, fried rolls.
The food at this restaurant is delicious! However, this specific Thai Express location is the only one I've been to that does not offer the mini Thai soup, which is the main reason I usually visit. Just a heads up, but everything else on the menu is still delicious.
The air conditioning was not working, so it was 82 degrees inside. It was unbearable and made it difficult to enjoy the food. Despite this, this location is better than the Stone Road Mall location in Guelph. The food is better and the customer service is superior. Waterloo is the best location out of all, but in the city, this location is the preferred choice.
FAQ
More information
QR-Code for the menu

