Harvey's - Kitchener
Harvey's
Description
Harvey's offers affordable family meals with frequent coupons, but recent experiences at one branch left customers disappointed with poorly cooked veggie burgers. However, some reviewers still appreciate the customizable burger options and friendly service. Despite mixed experiences, old-time fans may still appreciate the classic taste and unchanged recipes. The convenience of nearby locations to movie theaters also makes it a popular choice for quick meals. The overall verdict on Harvey's seems to vary, with some loving the consistent taste, while others find it lacking in quality and customer service.
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Harveys seems to vary a lot depending on location and ownership. Not sure if this is the same as other ones in guelph but the service here is always good and its right next to the movie theatre so its very handy. Recommended
Harvey's always have coupons, which makes family cooking relief very affordable. Our last visit to this restaurant was not quite as decent as previous experiences. Whereas onion rings and fries are still fresh and hot, our veggie burgers were lukewarm-coldish, not-cooked well, and yucky. Sometimes, this kind of experience stops you from going to the chain all-together. This is what we did. Perhaps will give it a try in the future when we feel like to.
The food was delicious and made with fresh ingredients. The staff was welcoming, and the restaurant and restrooms were spotless. It was a bustling spot, but I will certainly be returning. They took my health record prior to my visit, and I never experienced any issues.
I enjoy the rice/chicken bowl however, last time I ordered it at the drive through it was 1/2 the size it was supposed to be. Today I brought this to the managers attention with my receipt, pictures on my phone polite and prepared. He...offered me another bowl at 1/2 price. This is unbelievably bad management the industry standard is to offer a replacement and often additional coupons or incentives to thank the customer for bringing the issue to their attention. Needless to say I left without the bowl. Buyer beware try a different Harvey's but if the entire chain has this poor customer service approach spend your hard earned money elsewhere.
