Reviews

Overall Total Score
3.1 out of 5
Good | 520 reviews

What Alex doesn't like about TGI FRIDAYS - Kissimmee East:
We reserved a table for 8 persons at this restaurant. They claimed they did not know of the reservation because of a stolen iPad. It meant we had to wait for half an our to get a table which was odd since there were a lot of free tables. You'd think someone of the staff could have checked the reservations on another computer but I guess that was too much of a hassle. Personnel did not seem all that happy to be there... View all feedback.

Reviews from various websites

Menu
1.4 ★ from 38 reviews
Davon
20.10.2017 - 11:59

We reserved a table for 8 people in this restaurant. they claimed they did not know about the reservation because of a stolen ipad. it meant that we had to wait...

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William
16.05.2020 - 02:23

We have booked over open table to say when we arrived that it was pointless, as they could not see any bookings, as their ipad had visited a completely wasted m...

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Newton
07.09.2018 - 10:49

These TGI Fridays do not honor open table reservations. they told us 25 minutes, although most of the restaurant tables were empty. they gave out the same lame...

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Nicholaus
26.11.2022 - 14:10

This tgifridays is the worst I ever had. they would not allow us to use our reservation, customer service was terrible. don't go to this. go to the buena vista,...

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Susana
03.01.2019 - 23:54

After attending this restaurant I'm guessing it will be closed in the near future. I would never return to this one and would be questionable if I would try ano...

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Despite mixed reviews, TGI Fridays offers a range of experiences from disappointing service and poor food quality to surprisingly good meals and exceptional customer service. The inconsistent service level seems to be a recurring issue with complaints about slow service, incorrect orders, and a lack of attention to detail. However, some diners were pleasantly surprised by the quality of their meals and the excellent service they received from staff like Tomas. The overall consensus seems to be to approach TGI Fridays with caution, but there may still be some gems to be found among the reviews.

Opentable
3.0 ★ from 11 reviews
Opentable
24.10.2024 - 08:00

This TGIFridays is the worst one I've ever been to. They wouldn't allow us to use our reservation, customer service was horrific. Do NOT go to this one. Go to t...

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DerekM
24.10.2024 - 08:00

We booked through open table to be told when we arrived that it was pointless as they couldn't see any bookings as their IPad had been stolen months earlier a c...

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DanC
24.10.2024 - 08:00

This TGI Fridays is not honoring open table reservations. They told us 25+ minutes even though most of the restaurant tables were empty. They gave the same lame...

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Alex
24.10.2024 - 08:00

We reserved a table for 8 persons at this restaurant. They claimed they did not know of the reservation because of a stolen iPad. It meant we had to wait for ha...

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Menupix
3.5 ★ from 8 reviews
Restaurantji
2.7 ★ from 266 reviews
Sirved
3.7 ★ from 197 reviews

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