Reviews

Overall Total Score
3.7 out of 5
Very good | 129 reviews

What User likes about Mcdonald's:
The morning staff is consistently friendly and attentive. The woman with blonde hair appears to be a manager and does a great job. However, the night shift experience is quite different. The teenagers working then can be quite rude and often speak disrespectfully in Spanish, assuming we don’t understand. View all feedback.

What User doesn't like about Mcdonald's:
I had a really disappointing experience yesterday at 5:30 a.m. The drive-thru line was excessively long, and when I finally got to the speaker to place my order, I had to wait several minutes for a response. I’m not sure if there were only a few employees on duty, but after waiting so long while others were also waiting for their food, I ultimately had to leave to avoid being late for work. The McDonald's near Herita... View all feedback.

Reviews from various websites

Menu
4.4 ★ from 8 reviews

The morning staff is consistently friendly and attentive. The woman with blonde hair appears to be a manager and does a great job. However, the night shift expe...

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This is one of our favorite locations ? Everyone is always friendly and they keep it very clean!

The food was delicious. The drive through line was so long we went inside. All covid-19 protocalls in place, but all restrooms were closed, even to paying custo...

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With extensive social distancing measures in place, everything is open, except the self order kiosks, and the self-service drink machine. All employees wear mas...

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I'm from Canada. Nice to see yogurt parfaits on the menu and old fashioned egg on the McGriddles. Coffee is very hot. Staff is fantastic

Sirved
3.1 ★ from 114 reviews
Pedro
06.03.2025 - 13:38

It's unbelievable how the staff at this McDonald's refuses to follow customer instructions. I specifically ordered two hamburgers with detailed modifications, b...

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Anthony
06.03.2025 - 13:38

I waited in the Drive-Thru line for half an hour at 11:00 p.m. last night. Of course, the ice cream machine was broken as well. My order was taken at 10:54, not...

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Sonia
06.03.2025 - 13:38

I don’t often leave negative reviews, but this place has the slowest drive-thru service in all of Kissimmee. It took me 35 minutes to get just one meal. It’s fr...

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Jaycie
06.03.2025 - 13:38

We are severely dissatisfied. First, our order was handed out wrong and rudely. Boxes were smashed, fries (which we asked for fresh) were droopy and cold. They...

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james
06.03.2025 - 13:38

Waited 15 min to even be able to order my food. Then the food was wrong. And waited 20 more min to get my order right which was just 2 plain cheeseburgers. In t...

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Menupix
4.3 ★ from 7 reviews

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