Mcdonalds Restaurants - Kirklees

Avoid this mcds takeout only every weekend now so no access to toilets i am disabled i have a radar key and was refused access to the toilet The food is allways cold and staff don't seem to care also the bouncers are very intimidating to customers and talk down to them I won't be going back

Possibly the worst experience I’ve ever had inside a McDonald’s. Falsely accused of not paying for three burgers by rude kitchen staff. The system went down therefore there was no order numbers coming through. I ended up getting my money back after proving I had paid and being lurched over by intimidating bouncers. Never go here it is possibly the worst place to be in town.

I had ordered a fairly substantial order via the app that's worked like a charm for me in previous visits, however I was treated to one of the most ignorant wait staff I've met, who offered 0 assistance in this situation when I was told via the app to speak to a member of the team to get my order sorted, instead told me to reorder using the kiosk which was out of service, needless to say I didn't get my order, I understand that McDonalds isn't a restaurant where you expect 10/10 service heck I've worked there previously, never projected my vitriol on a customer wanting to sort an order out, needless to say I cannot recommend this particular restaurant for anyone, worth the drive to the few stores that are closer as I've had 100x better service I actually got my order, can't say I've been involved with such lackluster disinterested staff while visiting a restaurant, university students may be cheap to employ but the service is appauling, shame really I've been coming to this restautant for years having lived local for a long time, sunk like a stone service wise, can't comment of the food as I never received any, if you want a good experience go to the Waterloo store or the Leeds Road store, both have staff more than willing to help rather than palming you off with a technical issue

First and last time using Uber Eats. Part of our family order was two chicken nuggets happy meals and two cheeseburgers. We received two cheeseburger happy meals and no nuggets and no separate cheeseburgers. There was also a 4 inch scalp hair in a Big Mac and the Coke Zero was completely flat. No answer on the phone from the shop and no response on the night from Uber Eats. Order c4653 at 18:19 on 12th March.

Great service by Matthew and danzy all the time Always get my complicated order on point