Chipotle Mexican Grill - Kirkland

Today, they were inundated with orders and there only seemed to be 3 people working there. It was so busy and they were running around just trying to accommodate everyone. And no matter how hectic it got or disappointed people were, they were patient, gracious and courteous. Very good job! Very well run and my food is delicious as always. Thank you, Chipotle

Every time I get poor portion on online orders. They try every way to keep you slim.The picture shows everything.

Just re-established why I don't go to Chipotle anymore. Under staffed and too much focus on speed instead of quality just like every other Chipotle.They tried to make my burrito with half the normal amount of rice because they were out, I said I would wait. Twice they tried to pass my burrito down the line. At checkout the app didn't scan the free rewards right, so I was charged for chips/guac. The female manager rolled her eyes telling me it's only 2 dollars more and thought it was ridiculous I was asking for the transaction to be voided and rang up correctly.The male manager was nice but more concerned about moving the line. He offered a free meal, but I said I haven't been back in 9 months because of the same experience last time, so no thanks. Shame on me for supporting this company. Corporate needs to support the stores better and people need to stop going to Chipotle.Line of customers after checkout complaining of various things. What it comes down to is not enough staff at any locations.

I placed an online order at 6 pm for a 7:20 pm order pickup. I get to the store and they don't have the order ready. Said they closed because they are short staffed.Why did you take the order in the first place? Corporate issue.Can I get my refund?You will have to call this 1-800 number to get your refund.So my food is not made and I need to find another place while my kids are hungry. And I need to get on a phone call with your corporate to get my money back?Goodbye Chipotle.

The food is good, but this location consistently closes randomly despite the posted hours. Closing at 7pm on a weekday is a bit early. Clearly not understaffed as I can count 8 employees packing up shop currently. When I asked the employee outside why they closed early he said “I don’t know”. Nice bud!