Muffin Break

I walk in and the cleanliness of the store is a delight! And I was greeted by a lovely member of staff at the till who had great customer service. All of the food that I had ordered was an absolute delight- I definitely will be returning here again!

So while my better half was in Primark next door, I popped in here as it looked good. On entering the range of muffins looked delicious and the scones lovely. I ordered a large latte and fruit scone with jam and cream. The young lady serving obviously didn’t like my pronunciation of scone and she corrected me? Anyway I went and took my seat and shortly afterwards my latte arrived (with chocolate like a cappuccino? and the scone with 2 small packets of butter and small plastic jam. No cream? Anyway the coffee wasn’t that hot and was okay but the scon or scone however it’s pronounced was dry and terrible. I’d have needed a pack of lurpack really and maybe some cream. Wouldn’t recommend as there must be better options?

After the beacon centre in Eastbourne lifted its ban on dogs in the centre i took my little westie into town with me. While I was there i fancied a coffee and went to what WAS my first choice of venue Muffin Break. When I arrived I asked politely if my dog was allowed in and was told in a very rude way that she wasnt. I then tried to have a conversation with the manageress but to no avail as she quickly went to sit down to have her coffee. WONT BE RETURNING.

The staff here were so miserable! I’ve never written a review before but I couldn’t let this one go The atmosphere was terrible...we found it quite funny tbh but christ...they had the customer service skills of a **** spoon.

After my 3rd visit to your shop in Hull Princess Quay, I can state that I will never go back there again. Carolina (staff) does not smile a single time (ever), banging plates and cutlery all over the counters while customers are ordering, and...