Reviews
What chadi288 doesn't like about Costa Coffee:
Shocking. Staff completely useless. Slow uninterested. Waited 20 minutes to get served a only the guy seemed to be doing anything. Only left me and the kids 10 minutes to eat our buns and drinks. Never again. Kingston retail park much better. Letting the costa brand completely down. View all feedback. What PeteB73738079 likes about Costa Coffee:
We visited this restaurant on a bustling midweek day, but were pleasantly surprised by the welcoming and courteous service. Our orders were taken promptly and the drinks were as described and delicious. We also took advantage of a promotion where purchasing a hot drink allowed us to get discounted sweet treats. The restaurant was clean and organized, and we would definitely return in the future. View all feedback.
Reviews from various websites
Excellent service and the personal are so helpful. I had a really nice time to enjoy my cuppa with a 7 months old baby.
I was there with friends I usually have a latte, but I tried pfirsich icestee it was nice xxx
I can't sing the praise of the personal. they were helpful, even though she was busy, and was ready to conduct short talks when I knew her waiting was coming up...
read moreThe best staff!! So welcoming and SO lovely! Each time I go in they make time to talk to me, ask me about my life and care. I work in a bar so service industry...
read moreThe personal is always really nice, the Biscoff cheesecake
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read moreCosta Coffee locations can vary dramatically, and one restaurant has garnered significant criticism for its lackluster ambiance and sluggish service, leaving patrons feeling disappointed. Complaints center around unkempt surroundings, dirty tables, and outdated facilities, leading to long wait times that mar the overall experience. In contrast, other reviews highlight a different branch where friendly staff deliver prompt service in a clean and inviting atmosphere, making customers feel appreciated. Despite varied experiences, it’s clear that consistency in cleanliness, service speed, and customer care remains essential for Costa’s reputation across the UK.
I had a terrible experience at the Clough Road drive-thru. My husband ordered two strawberries and cream frappes, but they were made with a horrible alternative...
read moreFrom the moment we joined the line to when we were finally seated with our order, it took 25 minutes. Unfortunately, 10 of those minutes were spent waiting for...
read moreWe visited this restaurant on a bustling midweek day, but were pleasantly surprised by the welcoming and courteous service. Our orders were taken promptly and t...
read moreCalled in for coffee/tea and cake. On our arrival details were taken for Track and Trace and we were escorted to a table. Having told the young lady what we wan...
read moreIncredibly slow service, disgusting toasted cheese and ham sandwiches and very high prices. Shabby restaurant, disgusting toilet facilities , not fit for purpos...
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