Primo Hoagies - Kingston

First time visiting, but food was good, and the place was quiet and cool.

I went in and ordered a hoagie to go, there was a lady that ordered before me. They gave her my Togo hoagie and she knew it wasn’t hers after touching it so they figured it was mine and wrapped the sandwich they gave her and gave it to me. Today weordered delivery and o got the sandwich but with nothing I ordered on it. No Mayo, vinegar or hot peppers. I called to make sureit was my order and a kid said, “sometimes door dash messes up and we don’t get everything.” Ok!!!! I got the receipt thathas everything I wanted on it. They lied and told me it wasn’t on there.. for a 15 dollar hoagie, I want what I order..

Love it here! The hot cold Hoagies are great hard to just choose one. The coleslaw is good wish it had a little apple cider vinegar to mix in with it. Great people very respectful even if the customer they are assisting is a handful for no reason. witnessed first hand . Aslo Not to pricey but I rather pay a little more here then less somewhere else not be able to eat what they prepared.

At the first visit, but the food was good, and the place was quiet and cool.

I went in and ordered to go to Hoagie, there was a lady who ordered me. They gave her my Togo-Hoagie and she knew it wasn't her after they touched it so they thought it was mine and wrapped the sandwich she gave her and gave it to me. Today we ordered delivery and o got the sandwich, but with nothing I ordered. No Mayo, vinegar or hot peppers. I called to make sure that it was my order and a child said, at some point, the door is messed up and we don't get everything.? Okay! I have the reception that has everything I wanted. They lied and told me it wasn't there... for a $15 Hoagie, I want what I command.