Plum Tree - Kingsport

Hair on my soap, also a hair in my sweet and sour chicken. Went and got a sub at Jersey Mike. No hair makes the difference.

Every visit provides a fantastic culinary experience! The service is consistently outstanding! Highly recommended!

In the past, I've experienced excellent service from the waitstaff here, but lately, that's no longer the case. Years ago, there was a fantastic waitress named Shalmae who really knew how to take care of her customers. You never had to wait around for 15 minutes just to get a refill on water. Unfortunately, that's exactly what happened today, and it took over 10 minutes to receive my spring rolls, even though the restaurant wasn't busy. After she seated me, I thought she might never come back to check on me. I was close to leaving and kind of wish I had! She certainly didn't earn her tip today. The food is great, but the service has really declined! I hope things improve next time. If you want me to leave a tip, then please provide better service going forward. You need to earn it, because right now, it’s just not up to the level it used to be a few years ago!

I ordered the garlic chicken, but it didn’t have any garlic in it. My companion had the shrimp, and the fried rice was really good. I’ll definitely come back!

Food: Food