Subway - Killen

I recently visited Subway for lunch and ordered a sandwich. Unfortunately, they wouldn't accept a valid coupon I had, so I decided not to pay for the meal. It w... read more I recently visited Subway for lunch and ordered a sandwich. Unfortunately, they wouldn't accept a valid coupon I had, so I decided not to pay for the meal. It was disappointing to see such a lack of honesty and integrity from Subway.

The app consistently indicates that the store is closed, making it impossible to use any coupon codes, as they lack a scanner to read them from my phone. If the... read more The app consistently indicates that the store is closed, making it impossible to use any coupon codes, as they lack a scanner to read them from my phone. If they’re going to offer coupons, they should have a solution for their malfunctioning equipment. The Elgin store is far better, and I will avoid this one whenever possible.

I dislike leaving negative reviews, but the last few visits to Subway have been disappointing because the bread wasn’t fresh at all. It was stale and tough to e... read more I dislike leaving negative reviews, but the last few visits to Subway have been disappointing because the bread wasn’t fresh at all. It was stale and tough to eat. The staff are friendly, but unfortunately, the food didn’t meet freshness standards. I hope the managers see these reviews and ensure that employees discard any day-old bread and bake fresh daily, in line with their “eat fresh” motto.

The customer service at this restaurant was very disappointing - the staff were rude, disrespectful, and quite unkind. read more The customer service at this restaurant was very disappointing - the staff were rude, disrespectful, and quite unkind.

I tried to order from Subway twice within eight days but was unable to use coupons or the rewards app, as neither was accepted or functional. Sadly, this result... read more I tried to order from Subway twice within eight days but was unable to use coupons or the rewards app, as neither was accepted or functional. Sadly, this resulted in them losing the sale of six subs from their menu.