Jack's Kitchen - Kiel

The food was alright when we finally got it, because even though the place was almost empty and there was no takeaway service as far as we could see, it took an... read more The food was alright when we finally got it, because even though the place was almost empty and there was no takeaway service as far as we could see, it took an unreasonably long time before we could order and then before we received our food. The five of us also received our food one after the other, so that the first person was almost finished by the time the last person got their meal. The server was clearly new, and in any case, she took an inordinately long time to bring the drinks. She was working alone, but as I said, the place was almost empty.

Unfortunately, it was disappointing, as we had to leave the restaurant without eating. On July 10th, we arrived at the restaurant shortly after 8:30 pm. We appr... read more Unfortunately, it was disappointing, as we had to leave the restaurant without eating. On July 10th, we arrived at the restaurant shortly after 8:30 pm. We approached a waitress and asked if we could choose a table for two, as it wasn't very busy. We were greeted and registered warmly, and our request was politely confirmed. Meanwhile, the waitress went to get some food we had ordered from the kitchen and apologized for bringing us the menus. Another server was cleaning glasses and cutlery as if they were already closing time. However, the restaurant is open until 10 pm. We had been sitting for 10 minutes without anyone taking our order or coming to our table. Finally, the waitress arrived with the menus shortly before 9 pm. We looked around for food. About two or three minutes later, she came to take our order—but then told us that we unfortunately couldn't order anything else because the kitchen was closing. This was disappointing, and we had to find another restaurant. It would have been good if we had been informed upon arrival that we couldn't order any more food. As it was, we sat there for over 20 minutes completely wasted. To be honest, I find it rather poor that a restaurant with opening hours until 10 pm wouldn't be able to offer food to guests who arrived at 8:30 pm. While this is the owner's decision, it should be clearly communicated on the website, Instagram, or somewhere else as the kitchen's closing time. But it's nowhere to be found. The way they then let guests sit for 20 minutes, even though they've registered them and perhaps assume they only want to order drinks, instead of asking beforehand, is very disappointing. It's a shame, as I've always found the service to be very good and wanted to eat there again after a few years' absence, especially since the vegan options have expanded.

A very nice location. The restaurant even has a fireplace, making everything feel very cozy. From the restaurant, you have a direct view into the kitchen and ca... read more A very nice location. The restaurant even has a fireplace, making everything feel very cozy. From the restaurant, you have a direct view into the kitchen and can see how everything is freshly prepared. You can immediately tell that the staff enjoy their work. The food is delicious, the service is top-notch

We regularly eat lunch here when we're in Kiel. The location on the university campus is great, the pavilion is beautiful, and we always receive super friendly,... read more We regularly eat lunch here when we're in Kiel. The location on the university campus is great, the pavilion is beautiful, and we always receive super friendly, informal service.

It was okay. Unfortunately, the staff didn't know what was actually in my meal. It's a good thing I don't have an allergy, I just don't like the taste of certai... read more It was okay. Unfortunately, the staff didn't know what was actually in my meal. It's a good thing I don't have an allergy, I just don't like the taste of certain things. The kitchen closed at 8:40 p.m. I wasn't even asked about dessert or coffee. On the plus side, I was offered a coffee even though the machine was already off. But the service wasn't great.