Wendy's - Kettering

I had a terrible experience at Wendy's. I usually love Wendy's but today was different. The dining room was closed even though the sign said it was open. The li... read more I had a terrible experience at Wendy's. I usually love Wendy's but today was different. The dining room was closed even though the sign said it was open. The line took forever to get through and when I finally got my food, the worker, who I suspect was the manager, was eating in plain sight. The cleanliness of the restaurant was questionable. After receiving my food, both sandwiches were there but the fries were oversalted and one of the drinks was incorrect. I won't be returning to this location.

The order was placed incorrectly because the person initially taking my order had to leave for the bathroom and another person took over. The second person took... read more The order was placed incorrectly because the person initially taking my order had to leave for the bathroom and another person took over. The second person took the order correctly, but the original person still fulfilled it incorrectly. Additionally, there were no napkins and the tables were dirty.

The interior of the restaurant is very beautiful. It has been a while since I last visited. I had a breakfast meal. read more The interior of the restaurant is very beautiful. It has been a while since I last visited. I had a breakfast meal.

"The registers are constantly experiencing technical difficulties, requiring cash payments only. Orders cannot be placed through the drive-thru, forcing custome... read more "The registers are constantly experiencing technical difficulties, requiring cash payments only. Orders cannot be placed through the drive-thru, forcing customers to enter the lobby. Additionally, frosties are unavailable this weekend. These are direct quotes from the staff, whom I have heard repeat these issues multiple times. On top of these issues, I waited in the drive-thru for 10 minutes while staff members were outside smoking marijuana, causing the smell to infiltrate my car. It is unclear who owns this location, but the management is lacking and falls short compared to other fast food establishments."

The drivethru was extremely slow, with almost a 30-minute wait, and the food was cold! It has been 4 years since my last review and the service at this location... read more The drivethru was extremely slow, with almost a 30-minute wait, and the food was cold! It has been 4 years since my last review and the service at this location is the worst. They often only accept cash. I have decided to stop going to this location because I have had trouble getting service 9 out of 10 times.