Chicken Express - Kerrville

I picked up a tender meal through the drive through and all tenders were extremely over cooked and like beef jerky. Very dry and tough. I called to let them know and didn't get an apology or anything, just an ok...will not go back to the Kerrville location.

Went through the drive thru after a long day at work. Ordered a 3 piece meal. Got home. Took off my shoes and opened the box.only 2 pieces of chicken. Super simple order. Not worth putting my shoes back on and driving back....I have other chicken choices here in town so I simply will not return here..

So $50 in to go food. Tenders. Supposed to have gravy. What we got was water with lumps. Worst I’ve seen. Biscuits were flat. Overall I know it’s hard times and things cost more but if your charging that much it should be

This location at the time of my review has a sign saying new management. I walked through the front door, and the restaurant was almost as cold as the temperature outside.The dining room needed a good cleaning and smelled musty.The employees were extremely disorganized and, when ordering responses from the employees, were incoherent and unprofessional, along with repeatedly saying they didn 't know.The food was almost unfit to eat!I ordered the two-piece chicken combo with fries and okra.The chicken was tough and dry, and the crust dripped with grease!The fries were hard and overcooked, and the biscuit was oily and flat like a pancake.The only item that was acceptable was the okra.The term slop best describes this place!

The front window says under new management. Whomever that may be it's definitely gone DOWNHILL. Opens at 10:30 am, doors still locked at 10:50 am, finally get to enter, order, there's no ice for your drink, get order, there's no napkins anywhere, grab a lid for your drink and see a FULL trash can at the drink stations that's obviously from YESTERDAY. Ask for ice, eat your meal, then when dumping your tray you notice ANOTHER full can of trash from YESTERDAY. I guess there's alot of not MY job going on around there. Even the chairs were still on top of the tables, chicken leavings in the window seals, on the benches, the floor, from AGAIN YESTERDAY! YUCK!