Images
ContributeReserve now
Feedback
Contribute Feedback What Emma H doesn't like about Fuji Hibachi Grill And Buffet:
nothing but **** honestly i've went to lots of places and i've never been more disappointed in my life. the lady who was serving us was watching us the whole time we ate and felt like we were being rushed, then there was flies on the food and no one was making sushi while it was empty. they also tried to stop us from going to our car and accused us of not paying because the lady didn't see the money on the receipt. i... View all feedback.
Nothing but **** honestly i've went to lots of places and i've never been more disappointed in my life. the lady who was serving us was watching us the whole time we ate and felt like we were being rushed, then there was flies on the food and no one was making sushi while it was empty. they also tried to stop us from going to our car and accused us of not paying because the lady didn't see the money on the receipt. i would never in 1,000 years go back
If I could give it a 0 star I would! The place really just needs to be shut down. The restaurant tables were nasty and sticky. There was a piece of white plastic in my rice! The food just plain out tasted old and left out. I felt like a was being watched over while I was trying to eat whatever that's in this restaurant and was staring at us talk to other staff pointing. The staff was rude very poor service!everything was so chewy like it's sat out all day. The cookies are stale as well. The sushi was so gross old and not right! The popcorn is left out like the bags were sitting out. I'm baffled! Some of the cookies were store bought, not the biggest deal but I'm paying $17 a person for this nasty food! Hair was in food! Ice cream cones are stale!
They didn't refill the crab, or crawfish the way they should've. The noodles were good and fries were good but I didn't pay $20 for noodles and fries. We also never got our waters refilled or anything, service was awful.
The food is good but the staff is rude and when I told them that my nephew was 10 years old they didn't believe him and kept asking him how old, mind u he has a autism and does know his birthday. I told the lady this and she kept asking saying he should know the year. She made him feel very uncomfortable, I then pulled her aside and she kept say no he should know. After speaking to the manager, who didn't help the situation, he then said next time u should have him bring ID. I was livid because really are u that money hunger that u had to make a child uncomfortable.
Don 't eat at Fuji Buffet Grill. I went for dinner this evening and I was never more discriminated against in my life. I am handicapped and walk with forearm crutches and I have trouble carrying for myself. I kindly asked the employee to help 2 times to carry my plate. The second time I could hear a customer mention to the employee be nice and help him . When I turned around he proceeded to say I don 't have time for this and I have more important things to do. The customer before she left stopped by my table and offered to help get my dessert. As I was leaving I tried to talk to the employee about how he could have handled that better and a lot less rudely. He proceeded to make excuses and didn 't apologize. When I called back to speak to the manager about being more sensitive as a business to the needs of handicapped individuals. He proceeded to tell me that his business was serve yourself for able bodied people and if I had trouble perhaps I should hire a nurse to carry my plate. He ended the conversation by yelling at me and telling me he will make sure his employees don 't help anyone like me again. The whole experience brought me to tears and I 'll never be back. This isn 't a business that deserves your money Grand Rapids!!