Reviews
What Kollin Woodard doesn't like about Doubletree By Hilton Grand Rapids Airport:
This company definitely pays for reviews. The last year very few and I mean FEW call this dumpster fire hotel anything beyond 2 stars. At 14:35 I called on 11/28 I called to verify details the lady who took my call. Needs to go find herself a new job and life. She was rude, uninformed, and nasty mood. View all feedback. What Susan likes about Doubletree By Hilton Grand Rapids Airport:
The room was spacious and clean. Very comfortable and we slept great! The location is fine with some shopping and restaurants close by. Checkout was 12:00 which was a bit later and we really enjoyed that. Ganders- the hotel restaurant- served us up a wonderful breakfast before we hit the road. The service was fantastic and our server even gave us takeout cups for our coffees. View all feedback.
Reviews from various websites
Nicely appointed rooms, large facility with all the amenities, shuttle to the Gerald R. Ford (GRR) Airport, restaurant, meeting rooms and large conference rooms...
read moreNear a lot of stores. Arrived early and they were able to accommodate. Room was clean and quiet.
The room was spacious and clean. Very comfortable and we slept great! The location is fine with some shopping and restaurants close by. Checkout was 12:00 which...
read moreI would give this a higher rating but after talking to the lady at the front desk I should give them a 0 star. Very poor customer service. I got charged twice a...
read moreVery dated rooms, clean at least. Super rude wake up call in the morning to remind me I had an airport shuttle at 430 am. She yelled at me that they promptly le...
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