Panera Bread - Kent

I've had two disappointing experiences at the Kent Panera this past week. I usually go to the one in Federal Way, and it's always been great. On April 22, 2022,... read more I've had two disappointing experiences at the Kent Panera this past week. I usually go to the one in Federal Way, and it's always been great. On April 22, 2022, I ordered a Strawberry Poppyseed fruit salad, but it arrived without any poppy seed dressing—or any dressing at all. Today, I ordered a Caesar chicken salad, and it came with Greek Goddess dressing instead. There was no shaved cheese, just chicken, romaine lettuce, and a few croutons. The first time I spoke with the manager, who said there was nothing he could do because I ordered through DoorDash. It would be helpful if they trained their salad prep staff and the person responsible for confirming the orders! I won't be returning to this Panera again!

I had lunch here today and it was a great experience. The staff was incredibly cheerful and friendly. My food was served quickly and tasted fantastic. I enjoyed... read more I had lunch here today and it was a great experience. The staff was incredibly cheerful and friendly. My food was served quickly and tasted fantastic. I enjoyed a modified deli turkey sandwich along with some cheddar broccoli soup.

Please make sure to check your food before leaving. I previously left a negative review after my second order because they forgot an item. This time, I ordered... read more Please make sure to check your food before leaving. I previously left a negative review after my second order because they forgot an item. This time, I ordered a chicken Caesar salad, and they forgot the chicken. I guess the saying "third time's a charm" doesn't apply here.

Very disappointed, out of food at 6 PM on a Saturday night when a hockey game is scheduled across the street, very busy and only one cashier, had to... read more Very disappointed, out of food at 6 PM on a Saturday night when a hockey game is scheduled across the street, very busy and only one cashier, had to...

Terrible timing! I ordered online via rapid pickup at 1250pm. I literally just got my food! I spent my entire lunch break standing there waiting. I... read more Terrible timing! I ordered online via rapid pickup at 1250pm. I literally just got my food! I spent my entire lunch break standing there waiting. I...