Kfc - Kenosha

#5 - Fast Food - Pleasant Prairie, Chicken, Chicken Wings
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Kfc

Kfc
3.5 / 5 (3119 reviews)

Description

KFC has had a mixed bag of reviews recently, highlighting significant inconsistencies in service and food quality. Many customers express frustration over poor customer service, including locked doors during business hours, incorrect orders, and lack of essential items, such as dipping sauces. Some diners also noted that the food was cold or improperly prepared, leading to dissatisfaction with overall value. On a brighter note, there were positive experiences, with a few customers praising attentive staff and well-prepared meals. The disparity in service raises concerns about reliability, prompting some patrons to consider alternative dining options.

Last update: 17.01.2026 from: Tammy

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★ 3.5 / 5 from 3119 reviews
kathy-andrews-2
27.01.2024

Ordered at the drive thru and our food was ready when I got to the window. Everything was as ordered and hot. Very

lisa-wortman
27.01.2024

Will never get food from here again.Spent $40 on a 12 piece family meal to be told I can only get two sauces! And it would be .16 extra! After I spent $40 on a meal! Not once has this happened but this was the second time! The women manager is so rude and very adamant on this rule too. The food was horrible and cold. Never again! I will be calling cooperate too.

amanda-fish-1
27.01.2024

The manager I do not know his name but he was very nice and accommodating considering they were short staffed I did not have to wait long for food and the little time I did wait he apologized immensely, I will drive from union grove or anywhere I am at to go to this KFC nicest staff clean and food was fresh!

tammy-straka-1
27.01.2024

Chicken was fresh and service was

cole-ben-howell
27.01.2024

Placed a mobile order for a 10 piece tender and a Chicken Little Combo. Requested 4 dipping sauces as allowed.When I picked up the order at the drive thru, I asked if the dipping sauces were in the bag. The young man confirmed they were in the bag. Once I got home, I unpacked and saw that there were ZERO sauces in the bag. So I called the store and was told there was nothing they could do for me. The only option was to pick up the sauces at a later date!!A little more customer service could have gone a long way!! Probably gonna skip KFC for a while.

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