Aquarium - KEMAH

Decided to go eat here as wait for other places were a long time. As soon as we get to the hostess, they tell us an hour wait when it’s not that busy. We were a big table, so we asked if we could do 2 tables. Told us no, we all had to be together. We went to tell them that the service was bad and they weren’t doing their job. As someone who knows how workers should act at their jobs, this behavior was unacceptable. After while we left and whenever we were leaving the hostess (3 of them) were laughing. By the way, they were teenagers. The fish were cool to see, everyone liked that but the service was horrible. This shouldn’t be happening ANYWHERE. And workers really need to be chosen more carefully.

Advertised online they closed at 9. We got there at 8 to find the doors locked. The excuse The social media team is slacking . I would give negative stars but not possible. I was really looking forward to dining in an aquarium. Blaming your social team for your lack of customer service and uwillingness earn business is piss poor at best. Paid 15 for parking as well but that 's ok. We found a better place. As yearly visitors to Kema and Galveston this is a place we will not come back to. Management DO BETTER and communicate with slacking social media team.

Started off a little rough as we were seated about 30 minutes past our reservation time. After being seated, we noticed it was because of limited waiters/waitresses. That did not limit the phenomenal service that we received from the great teamwork of Veronica and Tonya!!! They made up for the initial issues we had. They both took time to explain menu options and made sure that we had what we needed for a great experience! On top of that, the food was great also! We had an appetizer of Alligator and I had the gator and shrimp tacos for my entree that came with red beans. Definitely recommend visiting! Great experience eating seafood being surrounded by an aquarium!

Amazing food, amazing staff. It was a little pricey, but honestly — money well spent in my opinion!

Brandon, our server, made our night so special along with our amazing bartender, Jennifer. restaurant alone was PERFECT. we were unaware that the gift shop was closed on a Wednesday at 8, being that we are out of town, and instead of telling us that they closed in 15 minutes, they let us pay $36 to stare at us petting the sting rays. once lady even yelled saying “DiD yAlL pAy To GeT iN hErE!?” when we responded “yes ma’am we did” she continued to watch us along with her other coworkers staring at us the entire time, making us very uncomfortable. it very much ruined the experience. i was going to have my after party this weekend to bring my party, but now we will not be attending. thank you to the restaurant. but gift shop was very unprofessional.