Subway - Keller

Delis, Fast Food, Soup

Subway

Subway
2.9 / 5 (188 reviews)

Menu

We might have the menu of Subway from Keller in the gallery. You might find a list of dishes and drinks further below.

This restaurant struggles with consistent service and management issues, leading to frustrating customer experiences. Patrons report frequent order mistakes and poor communication, with staff sometimes refusing service or appearing overwhelmed during busy periods. Online orders can be unreliable, with confusing hours and unexpected closures. Employees seem understaffed and stressed, affecting food quality and customer care. Despite some empathy for overworked workers, many customers express disappointment with the lack of professionalism and respect. Overall, the establishment appears mismanaged and unable to maintain satisfactory service, prompting many to seek alternatives.

Last update: 17.01.2026 from: Amy

Images

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Feedback

★ 2.9 / 5 from 188 reviews

Was Jenni H at Subway a mag?
That said, I noticed that she could really use some assistance. The place was getting busy, and she was managing everything on her own, which we can all agree can be quite stressful in a customer service environment. View all feedback.

What Google user dislikes about Subway:
I visited this restaurant, which was marked as open. However, when I stepped inside, the manager informed me that they were not accepting customers. I pointed out that the door was open, but she insisted that she decides whether the restaurant is open or closed. She told me to leave, stating she wouldn't serve me. It seems this place tends to hire staff who lack respect for customers. View all feedback.

craig-langford-1
24.09.2023

This guy was fantastic! Definitely manager material, which unfortunately interfered with the flawless sandwiches and service we experienced. But it's all good!

anbuvic
27.05.2024

Fantastic service! The staff is incredibly friendly, very quick, and they serve freshly sliced ingredients.

jenni-h-mechanic770
27.05.2024

That said, I noticed that she could really use some assistance. The place was getting busy, and she was managing everything on her own, which we can all agree can be quite stressful in a customer service environment.

amy-obrien-5
27.05.2024

I don’t ever comment on someone specifically but The lady at this place is the most unfriendly, always appears like she hates her job and is the slowest. Barely even speaks.. I cant believe she still works here. Never see a smile on her face. I wish I didn’t have to come to this one . Seriously the worst

abraham-sigala-1
27.05.2024

Employee was rushing through my order. The store was empty, I was the only one, I asked him for an extra sub and he started throwing bread around. I had to stop him and tell him I didn 't want it anymore. He then tried to apologize and said 3 people had called out on him. That he had worked over 70 hrs that week so far. Told him that 's not my problem. Then he stated he had charged me less, as if I wanted I discount. All I wanted is my food complete and not thrown around.

More information

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QR-Code zur Speisekarte von Subway

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