Sonic Drive-in - Keller

I love this Sonic! The people are super friendly, food is always great, and they are pretty fast, even with how busy this location is! And there's a reason this location is so busy! Even with some of the ridiculous people they have to put up with, they still always seem to have smiles on their faces! Also, I noticed how so many of the negative reviews are placed on the wrong location, with the description of employees and names of employees, the reviewers need to stop complaining and pay more attention to their own actions, and that they are negatively reviewing the wrong locations!

Our carhop Ivy did an amazing job. She greeted us with a smile and so much energy. She was attentive and was always on the run serving others. We were having a rough day but her positive energy and smile brightened our mood.

Mineral wells Sonic is one of my favorite. All the waitresses there have always been so nice. They have never messed up on my order .

Good Afternoon Melanie. I am one of The managers at Sonic Drive in on Keller Parkway. I would like to start out with saying I am truly sorry you had an bad experience with us. We only wish the best for our customers and community. I would like to add; like my General Manager said, we are a privately owned and operated franchise store. We are not a corporate store. Which means yes we still follow corporate rules but we don’t do everything the same way. We do however have to tell our customers to call the 800 number if they would like to refund their online order because it’s one of corporates new policies. As far as someone higher than my Gm there isn’t any for our store. I can assure you that my General Manager is one of the nicest people you will Ever meet and if you got cut off on the phone it was because of bad cell service or our landline disconnected. I hope you have a blessed rest of your day and hopefully you can give us a second chance!! Response to Melanie Roberts : “The absolute worst Sonic and worst service I have ever experienced at a Sonic. The store manager Daphne laughed and hung up on me. Have left messages for the manager over her, but no response from him! This tells me alot about this franchise. I called the 888 number and told them about this. I still have yet to hear anything from David, the district manager. I pass this Sonic everyday......I will go out of my way to another location from now on. And after my review Noone has responded.”