Qdoba Mexican Eats - Keller
Qdoba Mexican Eats
Description
Qdoba Mexican Eats in Keller delivers a modern fast‑casual experience with a broad menu and notable hits like chips and queso. Guests praise friendly staff and convenient location but report uneven portion sizes, higher prices, and limited vegetarian options. Several visits were marred by service and operational problems — double charges, cold orders, poor manager response — and serious cleanliness concerns. It’s a convenient, potentially tasty option if you verify your order and receipt, but expect inconsistent service and standards.
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Feedback
This place is great before about 5. the night shift people are bombing the place. They give small portion sizes my burritos look like flimsy parachutes. also they have gotten my order wrong continuously. please change this.
When they opened a few months ago, it was great, now they give you small protein portions, and if you ask for a decent amount, they will charged you extra. I am not visiting this restaurant anymore. Go to Chipotle!
Pleasantly surprised with the food and service. We are (were) big chipotle fans but have to say the service was better at Qdoba. Food quality and quantity varied, some of our dishes like the Quesadilla and chicken bowl were great! Vegetarians inour group were disappointed with the limited vege variety available and missed the Sofritas. Overall we liked the place andlook forward to going back.
Cannot speak for the food. We decided to go here tonight for the first time, their register charged our card twice (they were aware their register was doing it to people) My husband paid, it said approved on the card reader took his card and left while Ifinished up and grabbed the food. That is when I was told it might have charged us twice and to check our bank statement. I hadto pull up my banking info, show them it charged twice, waited for the (manager?)Josh to get off the phone, then I?m told theyneeded the card in order to refund the 2nd charge, I had to call my husband to come back to the restaurant, by the time it wasall said and done I had to ask for a full refund. It had been over 20 minutes of them trying to fix the problem, our food wascold. We were never offered to have our food remade so it could have been fresh, we received a very minimal apology from Josh,and I couldn?t even get a receipt showing it had been refunded because I was told the register isn?t printing! Absolutely poorexperience and after wasting over 30 minutes here we had to find somewhere else to get dinner. I ran a restaurant as a managerfor several years and I NEVER would have let an error from a register make a customer walk out of my restaurant empty handed.The manager clearly needs some training on hospitality and this place needs to get their register situation handled.Disappointing!
More information
QR-Code for the menu
