Ihop - Keller

Updated review: Our server was fantastic! I believe she was handling every role in the restaurant - from hostess to server to busser, and she might have even be... read more Updated review: Our server was fantastic! I believe she was handling every role in the restaurant - from hostess to server to busser, and she might have even been cooking in the back too! She managed to do it all with a smile while efficiently taking care of all her tables. I didn't catch her name, but the receipt shows Habiba A. She is a remarkable asset to your team, and I suggest providing her with some support so she can continue to shine without being overwhelmed!

I really enjoy dining at IHOP now. The cleanliness and atmosphere have significantly improved compared to last year. It seems they have enhanced the food qualit... read more I really enjoy dining at IHOP now. The cleanliness and atmosphere have significantly improved compared to last year. It seems they have enhanced the food quality as well. I’ve visited a couple of different locations in the past few months, and both were very good. Wheelchair accessibility: Yes.

The service was incredibly slow. It was just my wife and me, along with two other customers in the entire restaurant, yet it took nearly two hours for us to rec... read more The service was incredibly slow. It was just my wife and me, along with two other customers in the entire restaurant, yet it took nearly two hours for us to receive our food.

Customer service is very poor, my food was almost cold. This is the second time I came to that location and now I remember why, I will never go back to that IHO... read more Customer service is very poor, my food was almost cold. This is the second time I came to that location and now I remember why, I will never go back to that IHOP

I have never had a bad experience at a IHOP until now. The location 700 N Tarrant Pkwy suite 108, Keller, TX 76248 had slow service (45 mins to get our order).... read more I have never had a bad experience at a IHOP until now. The location 700 N Tarrant Pkwy suite 108, Keller, TX 76248 had slow service (45 mins to get our order). Then when we recieved out meals, the blueberry pancakes were not eatable. The blueberrieswere dumped in the cenert of the pancake and no pankcake dough around them. It was just a blueberry hole about 1/2 of thepancake. Had to send them back. The replacement pancakes came out and there were no blueberries in the pancake but just rawblueberries rolling off the top of the pancakes. Had a talk withbthe manager and she said she would make it right. The 3rd setof pancakes were done well. No holes and they were full pancakes with blueberries throughout. Next we order some to gobreakfeasts for our daughter and grandchildren. We were waiting for the waitress to bring it out and take our payment. We waitedfor 40 minutes and I finially had to get someone else to find out what was going on. The waitress finially came out and said shedid not know what was going on and went to find out. A few minutes later she came back and said it was made and was at thewaiting at the TO GO bin. It was cold by now and I asked for the manager again. She refused to come and talk to us. She alsowould not comp us for taking so lone and all the issues we had. She was not professional at all. I DO NOT RECOMEND THIS IHOP ATALL. RUN AWAY. This place is not living up to the high standards IHOP is known for. The manager needs more training on how towork with Customers