Firehouse Subs Keller Marketplace

The staff at this business is rude- unable to correctly place an order and charge accordingly. The general manager is even worse.. good 'customer service ' is not a value this location has. i will not be back to this location. The general manager is unable to run a business.

My absolute favorite place to get a sub. The turkey bacon ranch is where it's at.Food: 5/5

Pretty good place to eat. most of the people are nice. good for a craving!

OK so first of all the first ever sandwich I tried here was pretty bad but that mac cheese is pretty good

I would give no stars if I could for this location. I placed an online order on 2/26/23, and my wife walked in to pick it up. She was ignored while she was in there and when she spoke to an employee about it, two other employees argued with her, and one called her a Karen. Only 1 sandwich was made properly, the rest weren 't, and an item was left off. I filled out a survey, and the General Manager Rayne insinuated my wife was lying about the incident, claimed the other customers were helped because my wife didn 't know where to stand, and told me that I could have my money back if I came back. (It was never addressed why NONE of the employees offered to help her. She was in a neck brace, so I would think a restaurant started by firefighters would have compassion). Nope. I don 't need the money that badly, and I don 't need this restaurant. My wife wouldn 't lie about this. I also have two brothers who were firefighters. One retired, and the other died in the line of duty, so I have tried to help this establishment, but I definitely won 't be giving this store anymore of my business.