Starbucks - Keene

Customer service is horrible on top of waiting 20 mins for 2 coffees, which is unacceptable. I understand times are tough and nobody wants to work but…… the coffees were made wrong ? two times. This has happened a few times and I’ve let it slide but unfortunately I will not be going back to this Starbucks ever again.

What a disaster! Order my Carmel Frappuccino. They ended up not having the coffee base for my frappuccino which is whatever things happen. But than couldn’t figure out how to refund my card. After 10-15 mins asked if I would take something else for a drink. I was like I’ll just do a hot chocolate. Well after getting to my car and taking a sip once it cooled down a little. It ended up being a cup of hot milk. Not hot chocolate but a cup of hot milk. It wasn’t even worth Turning around to have to teenager blankly stare at me some more

To Starbucks employees have to work really hard. It's like a never ending line of work. I couldn't do it. I appreciate that they do it for me. I always leave a tip. I've had friends that worked there in the past and There's like a strict set of rules, You can't be late or you'll get fired. So I like to let them know I appreciate them and the work they do. I especially appreciate whoever shows up in the morning and opens it. Goodness knows if I couldn't get my coffee I would be very sad.

The slowest Starbucks I've ever had the displeasure of visiting. The poor kid behind the counter was by himself while a dozen people were lined up around the place all waiting 20+ min for drinks. They need to hire more help or close, staying open while only one person can work isn't fair to the workers or the customers.

Waited in line for half hour to get 2 beverages. Only one employee behind the counter. Bless her heart.