Dunkin' - Keene

I was the second person in line at 7:15 AM and ordered a toasted bagel with cream cheese. However, when I opened my bag after paying and leaving, I found that m... read more I was the second person in line at 7:15 AM and ordered a toasted bagel with cream cheese. However, when I opened my bag after paying and leaving, I found that my food was burnt to a crisp.

Terrible waiting ten mins for what ? My bread not to be toasted for either Sandwhich. Would not recommend coming here, go somewhere else. read more Terrible waiting ten mins for what ? My bread not to be toasted for either Sandwhich. Would not recommend coming here, go somewhere else.

Worst Dunkin I have been too unfortunately. I usually do mobile orders, previous dunks said to me that this is the best way instead if screaming back and forth... read more Worst Dunkin I have been too unfortunately. I usually do mobile orders, previous dunks said to me that this is the best way instead if screaming back and forth on intercom thing. Well anyways, the older lady hands me my drive, I say thank you. I sit there for a second waiting for my food.. and she screams at me, well do you have anything else in the order? . I said oh yes, just the food and that 's it .. she proceeds to say well I don 't know what the heck you got all while rolling her eyes and flipping her arms up in a rude manner and walking away.. once she noticed the other employee was handing her my food, she rips it out if her hand and sticks it out the window without saying anything at all and looking the opposite way.. Like what?? This is the 3rd bad encounter with her so far. I asked a few others who go there A LOT more than I, and they know her well and have had similar experiences.

The worst Dunkin in Keene. My coffee is usually made right however I have a suspicion it is very poorly managed out of the rest. They're staff are always overwh... read more The worst Dunkin in Keene. My coffee is usually made right however I have a suspicion it is very poorly managed out of the rest. They're staff are always overwhelmed with little help from others, I'm not even sure if they have a manager ????Several timesI've waited almost 10m or more to even be acknowledged, once greeted I wait another 8 minutes to order. This happens often! I'vebeen here several times where they were out of almost everything I needed to order, including my visit a month ago where theywere out of Caramel, hot and iced lattes, sausage, Bagels and pretty much all their Donuts. I've tried several times to likethis particular store and I keep getting disappointed. I will go to the other West Street Dunkin or Swanzey Dunkins from now on.I go here when I'm absolutely desperate for coffee

I can?t say enough bad things about this place. Mike/michael is great, I always get my order right when he?s there. Everyone else can?t tell the difference betw... read more I can?t say enough bad things about this place. Mike/michael is great, I always get my order right when he?s there. Everyone else can?t tell the difference between a doughnut and a muffin. The managers/supervisors aren?t any better, they?re probably theworst part. They?re rude and clearly don?t care about the customers, their job, or anything else.