Panda Express - Katy

This is my first time eating at this specific panda location and I honestly enjoyed my visit.I'll start with customer service I was given a short greeting with... read more This is my first time eating at this specific panda location and I honestly enjoyed my visit.I'll start with customer service I was given a short greeting with a complete lack of emotion and a refusal to smile. I was not given any attitude, it just was not a pleasant interaction. On the other hand, the manager and cashier were extremely pleasant and had nothing but seemingly genuine smiles.Food quality I got a plate with half and half chow mein and fried rice. My entrees were Beijing beef and sweet fire chicken. I was surprised at how fresh and tasty everything was. Definitely five star food quality. I am impressed.Atmosphere Dislocation was extremely clean, and smelled great!

Whoever the cashier was at 12:30 today, febuary 5th, she is darling and gives excellent customer service. Great read more Whoever the cashier was at 12:30 today, febuary 5th, she is darling and gives excellent customer service. Great

I always order on drive thru but lately there chicken been hard like they reheated from day before not fresh and always forgets my read more I always order on drive thru but lately there chicken been hard like they reheated from day before not fresh and always forgets my

Wish I could give zero stars. Don't order the Beef and Broccoli if you actually want beef. This is a double order, tons of broccoli but no beef. read more Wish I could give zero stars. Don't order the Beef and Broccoli if you actually want beef. This is a double order, tons of broccoli but no beef.

The black pepper chicken was raw. The fried rice was hard. The noodles had more cabbage than noodles and were also hard. Called and spoke to the Manager who sai... read more The black pepper chicken was raw. The fried rice was hard. The noodles had more cabbage than noodles and were also hard. Called and spoke to the Manager who said the only way to get a refund is to drive back to the restaurant to bring the food back. Ioffered to send a picture of the raw chicken, she said the food has to be brought back. I bring the food back and the person@the window said the manager isn't there and they had to send her a picture of the food to see what she says. Absolutelyridiculous! Never again. I should've just called my bank and had them dispute it instead of wasting my gas. However they didgive me a refund in cash. Check your food before you leave here since they want evidence before they refund you.