Arby's - Katy

So tired of this location always messing up our order. Most of the time they forget my husbands aju sauce with his french dip, so much to the point he just got something different that he did t want. This time i decided to try their new roastbeef B.L.T.... well i didnt get any roast beef at all on my sandwich. So fed up. I do not recommend this location. I would rather drive the extra 20mins into town for the arbys off fry. To add the icing to the cake, all the drive thru employees constantly have an attitude.

This has to be the nicest Arby’s I have ever been too. Everyone was unbelievably friendly, the restaurant was extremely clean, and the service was super fast. Thank you guys! :

Very nice customer service. Great mozzarella sticks. GARBGE chicken sandwhich. I have DEFINITELY had better chicken sandwiches at other Arby's.

Overnight staff makes fun of customers with large orders, while forgetting the sauces and drinks. Sad to see that places like Arby's have people like this.

The manager on duty was outstanding! The service was slow, but her wonderful attitude compensated for it.