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Contribute Feedback What kims936 likes about Royal Coconut Coast Association:
The vegetation on the property is beautiful and taken care of. Since one building was under construction there was a bit of noise. Our building was renovated so the bathroom was very nice but the refrigerator leaked fluid/water onto the floor which was addressed when we told maintenance. The lobby furniture was a bit “used”. The fire pits were a nice touch at night, along with great foot and entertainment at the Lava... View all feedback.
What Mark S doesn't like about Royal Coconut Coast Association:
This was a difficult review to write. The hotel itself is not bad and would rate as a 4. The hotel facilities are fine as a base bed was comfy and room refurbished recently. The grounds and pool were lovely and well maintained. However the Lava Lava beach bar a 3. We had a meal there most days (there’s not much choice nearby) and some days the food and service was great but other days really poor ignoring us and a ve... View all feedback.
The vegetation on the property is beautiful and taken care of. Since one building was under construction there was a bit of noise. Our building was renovated so the bathroom was very nice but the refrigerator leaked fluid/water onto the floor which was addressed when we told maintenance. The lobby furniture was a bit “used”. The fire pits were a nice touch at night, along with great foot and entertainment at the Lava Lava which is a gem for this property.
Great Vibe. Everything is freshly updated. We had a garden view room that faced the smaller pool. I loved the amenities. Free parking, bicycles and beachfront lounge chairs. Lava Lava club is a bonus. We liked the beach to the right of our hotel for swimming. It was a bit calmer. Location to Coconut Mkt Place was great for walking to grab a bite to eat. Also, it’s a great central location for exploring different parts of the island. I’d stay there again. Apparently they have units with kitchenettes too, but I don’t cook on vacation!
OK. So I’m not a surfer. I was a bit hesitant to book this place because some places in this category will use bright coloured paint and super graphics to obscure quality and professionalism. This place is the real deal. It’s got the brand and the vibe and the quality is consistent. The staff is great, rooms are spotless, grounds are well maintained. Free valet parking. Who does that! The beach is clean and well kept. The sand was a bit more granular but lovely on the feet. The water quality is excellent. The beach was a bit steep and had a small beach break. It may not be perfect for toddlers and even some jittery adults judging by the fact that we were often the only people floating in the swells. The only weak link is the restaurant. It’s under separate ownership. You can’t charge things to your room. Some of the staff try hard but are not well trained. The menu isn’t really consistent with the brand of the hotel which is healthy, clean and light. However, the restaurant is very popular in the area and I’m likely the lone voice in this matter. The restaurant is always bustling and is a popular hangout. There are a lot of excellent restaurants within walking distance so don’t let my comments about the Lava Lava club dissuade you from staying at this hotel. It’s worth it.
This resort hotel has top notch amenities and great staff. There are no real 'Ocean View ' rooms but its restaurant is right on the beach so that makes up for it. The room was clean, towels are replaced daily, the pool was well maintained, and the nicely landscaped grounds were immaculate. Parking is free including valet parking. There were daily sand bag Jenga games on the lawn, and very good guest singers at the resort 's Lava Lava restaurant (everything there was delicious). The best things about this place were the free bicycles and bike trails nearby, the many restaurants (6 or 7) within walking distance, and its location on the island (mid-point between the north shore and Waimea Canyon). The only flaw was the sometimes weak wi-fi reception. It met all our needs so we 'd definitely stay there again.
My wife and I stayed here for a week and we cant stop talking about how great this hotel was. We were assigned a newly renovated room at check in and it was fantastic. Ian was extremely helpful during check in with suggestions and tips and the rest of the staff was top notch. We would definitely stay here again.