Surabhi - Kalyan, Dombivli

I was looking for a good restaurant in Dombivli east. I asked a couple of youngsters. All of them were referring to this restaurant as safe heaven. No doubt. It was almost full at 9 pm on a Thursday evening. We ordered a drink, traditional panner tikka chicken hundi and some roti and kulcha. Food was good. We enjoyed. Only one suggestion panner tikka the chill powder on top should be suttle. Inspite of it it was not spicy. Tasted good.

Completely surprised and disappointed by the service recieved. I have been to the restaurant earlier like few yrs back and thought revisit last month . It's used to be good once upon a time but now it's seems they have lowered their stds ... Waiter was least interested in taking the order suggesting any dish infact the server had more knowledge than the one taking orders. We ordered soup and Surbhi's spcl biryani, soup felt like too much preservatives were added the original essence was missing. Biryani was pathetic we couldn't even finish it. The meat had very irritating smell felt like stale food was served.

One of the finest restaurant in Dombivli, near to Railway Station (E). The ambience is quite well managed in terms of space and is cozy. Family section available. Non veg dishes are a must try. Many options available. Quantity of food is satisfactory and overall Good taste. Will definitely visit again.

Food was not good...completely burnt and not eatable. The captain and waiter argued that it is slightly roasted not burnt...after a lot of conversation they agreed it was burnt and not eatable and they are ready to replace 4 pending pieces with fresh ones. But the mood was spoilt, so was the trust in the management. We had high expectations based on reviews, but the way staff treated and confronted us was very bad. And we didnt wanted a replacement or discount, all we wanted was for the chef to know this and that the customer is unhappy, but they were stubborn and didnt take that feedback.

We observed very weird behaviour from South Indian middle aged manager and side table serving marathi waiter. Manager behaviour like why are u come here and speak very roudly with us and side table marathi waiter who are not serving to us, but still taking salt pot , spoon and tissue paper from our table and serve this to other customers which is found very weird behaviour. We are not expecting such pathetic service from any reputed restaurant. We are regular customer of this restaurant from 2018 but now we are not recommended this restaurant to anyone.