Pastrami On The Run

I really didn 't want to right this review, but it needs to be said for future customers that want there money 's worth. Just went to POTR and ordered the WTH P... read more I really didn 't want to right this review, but it needs to be said for future customers that want there money 's worth. Just went to POTR and ordered the WTH Pastrami w/ fries for $20.48 including tip. The food was ready in under 30 minute and as I rang the buzzer for my food, I was greeted by an African American male (Bald head) that looked like he either didn 't want to be there or was ready to go home. He asked for my name, I told him my name, and when handed my food, 1) gave no eye contact and 2) When I told him Thank you his response was Uh huh . Like I 'm not expecting 5 star customer service from a fast food depot, but this experience was atrocious. Now to the food. The sandwich was underwhelming. The pastrami roll to meat ratio was bad. Not enough pastrami to match the large roll. Only good thing was the fries. Pastrami was overcooked, there were a couple of bites where the pastrami had CRUNCH . Pastrami should NEVER be crunchy. I love supporting local businesses, especially in our neighborhood and this was a super disappointment. I work to damn hard to waste $20 on food and service that should be solid at best. I hope the owner reads this and understands that I 'm rooting for them to be great, but I also want to be transparent with my experience. Good luck!

Hi Margot! Still no refund, unfortunately. Thank you for reaching out. I'm not sure if the app accepts refunds. read more Hi Margot! Still no refund, unfortunately. Thank you for reaching out. I'm not sure if the app accepts refunds.

Amazing food and service. Pastrami has great taste without being overly greasy. Onion rings and fries are also top tier. Owner and service is also super nice! W... read more Amazing food and service. Pastrami has great taste without being overly greasy. Onion rings and fries are also top tier. Owner and service is also super nice! Would easily come back for any pastrami cravings.

1 of the best pastrami burger i ever had read more 1 of the best pastrami burger i ever had

The actual acquisition of the food was a process if you have a Groupon as you have to walk up after figuring out the location of the spot is one long converted... read more The actual acquisition of the food was a process if you have a Groupon as you have to walk up after figuring out the location of the spot is one long converted alleyway that now has ~4-5 different takeout spots. The other reviews here are spot on though, delicious, fries seasoned expertly but not cooked too long/over crispy, Give this place a try! Owner is friendly food is dank